# Alert consistant shows on the Cloud portal

**URL:** <https://community.netdata.cloud/t/alert-consistant-shows-on-the-cloud-portal/7522>\
**Category:** Help\
**Tags:** cloud\
**Created:** [April 24, 2025, 3:37am UTC](https://community.netdata.cloud/t/alert-consistant-shows-on-the-cloud-portal/7522 "2025-04-24T03:37:37Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![walthack](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/walthack/32/4030_2.png) [@walthack](https://community.netdata.cloud/u/walthack)\
**Post date:** [April 24, 2025, 3:37am UTC](https://community.netdata.cloud/t/alert-consistant-shows-on-the-cloud-portal/7522/1 "2025-04-24T03:37:37Z")

</div>

**Suggested template:**

## Problem/Question

Got a strange issue, the alert consistantly shows on the cloud portal even after it got auto cleared (as ISP disconnection). Wonder if there is any correct step to clear alerts or way to remove this notification?

## Environment/Browser/Agent’s version etc

## What I expected to happen

 ![Weixin Screenshot_20250424113251](https://canada1.discourse-cdn.com/flex029/uploads/netdata2/original/2X/b/bf68bab05dfbdadd81899c4b9b9da8de12bf2b12.jpeg)