# Can't install, tried some times uninstall reinstall not work

**URL:** <https://community.netdata.cloud/t/cant-install-tried-some-times-uninstall-reinstall-not-work/3371>\
**Category:** Help\
**Tags:** cloud\
**Created:** [October 11, 2022, 3:38am UTC](https://community.netdata.cloud/t/cant-install-tried-some-times-uninstall-reinstall-not-work/3371 "2022-10-11T03:38:24Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![admiral504](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/admiral504/32/2237_2.png) [@admiral504](https://community.netdata.cloud/u/admiral504)\
**Post date:** [October 11, 2022, 3:38am UTC](https://community.netdata.cloud/t/cant-install-tried-some-times-uninstall-reinstall-not-work/3371/1 "2022-10-11T03:38:24Z")

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CentOS 7.5 Minimal 64bit  
Install [https://i.imgur.com/rtECpHF.png](https://i.imgur.com/rtECpHF.png)  
Uninstall [https://i.imgur.com/57DzM8L.png](https://i.imgur.com/57DzM8L.png)  
VPS specs [https://i.imgur.com/wvMU4qd.png](https://i.imgur.com/wvMU4qd.png)  
Cloud status: [https://i.imgur.com/f17NrTs.png](https://i.imgur.com/f17NrTs.png)

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**Author:** ![Manolis\_Vasilakis](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/manolis_vasilakis/32/820_2.png) [@Manolis\_Vasilakis](https://community.netdata.cloud/u/Manolis_Vasilakis)\
**Post date:** [October 11, 2022, 6:29am UTC](https://community.netdata.cloud/t/cant-install-tried-some-times-uninstall-reinstall-not-work/3371/2 "2022-10-11T06:29:07Z")

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Hi @admiral504 ! Welcome to Netdata.

First question, are you running the scripts as root?

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<div class="post-metadata">

**Author:** ![admiral504](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/admiral504/32/2237_2.png) [@admiral504](https://community.netdata.cloud/u/admiral504)\
**Post date:** [October 11, 2022, 6:56am UTC](https://community.netdata.cloud/t/cant-install-tried-some-times-uninstall-reinstall-not-work/3371/3 "2022-10-11T06:56:30Z")

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yes i am. you can see root@… in my screenshot sir

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<div class="post-metadata">

**Author:** ![Manolis\_Vasilakis](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/manolis_vasilakis/32/820_2.png) [@Manolis\_Vasilakis](https://community.netdata.cloud/u/Manolis_Vasilakis)\
**Post date:** [October 11, 2022, 7:05am UTC](https://community.netdata.cloud/t/cant-install-tried-some-times-uninstall-reinstall-not-work/3371/4 "2022-10-11T07:05:23Z")

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Can you please paste the output of `/usr/sbin/netdata -W buildinfo` ?

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<div class="post-metadata">

**Author:** ![admiral504](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/admiral504/32/2237_2.png) [@admiral504](https://community.netdata.cloud/u/admiral504)\
**Post date:** [October 11, 2022, 8:23am UTC](https://community.netdata.cloud/t/cant-install-tried-some-times-uninstall-reinstall-not-work/3371/5 "2022-10-11T08:23:04Z")

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sorry for late reply

[root@cheap-rocket-8g ~]# /usr/sbin/netdata -W buildinfo  
Version: netdata v1.36.1  
Configure options: ‘–build=x86\_64-redhat-linux-gnu’ ‘–host=x86\_64-redhat-linu x-gnu’ ‘–program-prefix=’ ‘–disable-dependency-tracking’ ‘–prefix=/usr’ ‘–ex ec-prefix=/usr’ ‘–bindir=/usr/bin’ ‘–sbindir=/usr/sbin’ ‘–sysconfdir=/etc’ ‘- -datadir=/usr/share’ ‘–includedir=/usr/include’ ‘–libdir=/usr/lib64’ ‘–libexe cdir=/usr/libexec’ ‘–localstatedir=/var’ ‘–sharedstatedir=/var/lib’ ‘–mandir= /usr/share/man’ ‘–infodir=/usr/share/info’ ‘–enable-plugin-freeipmi’ ‘–with-b undled-protobuf’ ‘–with-zlib’ ‘–with-math’ ‘–with-user=netdata’ ‘build\_alias= x86\_64-redhat-linux-gnu’ ‘host\_alias=x86\_64-redhat-linux-gnu’ ‘CFLAGS=-O2 -g -pi pe -Wall -Wp,-D\_FORTIFY\_SOURCE=2 -fexceptions -fstack-protector-strong --param=s sp-buffer-size=4 -grecord-gcc-switches -specs=/usr/lib/rpm/redhat/redhat-hardene d-cc1 -m64 -mtune=generic’ ‘LDFLAGS=-Wl,-z,relro -specs=/usr/lib/rpm/redhat/red hat-hardened-ld’ ‘CXXFLAGS=-O2 -g -pipe -Wall -Wp,-D\_FORTIFY\_SOURCE=2 -fexceptio ns -fstack-protector-strong --param=ssp-buffer-size=4 -grecord-gcc-switches -spe cs=/usr/lib/rpm/redhat/redhat-hardened-cc1 -m64 -mtune=generic’ ‘PKG\_CONFIG\_PAT H=:/usr/lib64/pkgconfig:/usr/share/pkgconfig’  
Install type: custom  
Features:  
dbengine: YES  
Native HTTPS: YES  
Netdata Cloud: YES  
ACLK Next Generation: YES  
ACLK-NG New Cloud Protocol: YES  
ACLK Legacy: NO  
TLS Host Verification: YES  
Machine Learning: YES  
Stream Compression: NO  
Libraries:  
protobuf: YES (bundled)  
jemalloc: NO  
JSON-C: YES  
libcap: YES  
libcrypto: YES  
libm: YES  
tcalloc: NO  
zlib: YES  
Plugins:  
apps: YES  
cgroup Network Tracking: YES  
CUPS: NO  
EBPF: NO  
IPMI: YES  
NFACCT: NO  
perf: YES  
slabinfo: YES  
Xen: NO  
Xen VBD Error Tracking: NO  
Exporters:  
AWS Kinesis: NO  
GCP PubSub: NO  
MongoDB: NO