# Child connection is working but charts are empty

**URL:** <https://community.netdata.cloud/t/child-connection-is-working-but-charts-are-empty/3869>\
**Category:** Help\
**Created:** [February 20, 2023, 8:34am UTC](https://community.netdata.cloud/t/child-connection-is-working-but-charts-are-empty/3869 "2023-02-20T08:34:54Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![pgro](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/pgro/32/2654_2.png) [@pgro](https://community.netdata.cloud/u/pgro)\
**Post date:** [February 20, 2023, 8:34am UTC](https://community.netdata.cloud/t/child-connection-is-working-but-charts-are-empty/3869/1 "2023-02-20T08:34:54Z")

</div>

Gday everyone,

It seems that somehow some of my child connection is broken. While I cannot see any issue with logs within child, Parent Netdata is empty. If I choose to display different date/time then charts are updated with older data. But there today data everything is empty. I have issue with 2 of my servers.

---

<div class="post-metadata">

**Author:** ![pgro](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/pgro/32/2654_2.png) [@pgro](https://community.netdata.cloud/u/pgro)\
**Post date:** [February 20, 2023, 8:49am UTC](https://community.netdata.cloud/t/child-connection-is-working-but-charts-are-empty/3869/2 "2023-02-20T08:49:33Z")

</div>

I changed my Child a few items within netdata.conf and after a while data replicated to my main parent, I dont know why

I changed mode = none

with

```auto
        mode = dbengine
        dbengine page cache size MB = 32
        dbengine disk space MB = 256

```

But the gap is big ☹ I will try the same also with my other Child and see if this fixing the issue.

 ![Screenshot_20230220_104452](https://canada1.discourse-cdn.com/flex029/uploads/netdata2/original/2X/c/c602ad1eec487dc7ed93aa89bd9edb75d2d9da05.png)

---

<div class="post-metadata">

**Author:** ![pgro](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/pgro/32/2654_2.png) [@pgro](https://community.netdata.cloud/u/pgro)\
**Post date:** [February 20, 2023, 9:57am UTC](https://community.netdata.cloud/t/child-connection-is-working-but-charts-are-empty/3869/3 "2023-02-20T09:57:54Z")

</div>

I confirm that after performing the same edits at netdata.conf also to other child, the issue was fixed.

---

<div class="post-metadata">

**Author:** ![andrewm4894](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/andrewm4894/32/125_2.png) [@andrewm4894](https://community.netdata.cloud/u/andrewm4894)\
**Post date:** [March 1, 2023, 1:30pm UTC](https://community.netdata.cloud/t/child-connection-is-working-but-charts-are-empty/3869/4 "2023-03-01T13:30:51Z")

</div>

thanks @pgro - sorry for the delay and thanks for updating - have you been seeing this at all since?

---

<div class="post-metadata">

**Author:** ![pgro](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/pgro/32/2654_2.png) [@pgro](https://community.netdata.cloud/u/pgro)\
**Post date:** [March 3, 2023, 9:05am UTC](https://community.netdata.cloud/t/child-connection-is-working-but-charts-are-empty/3869/5 "2023-03-03T09:05:53Z")

</div>

Hi @andrewm4894

Yes solved, I had to enable dbengine to both clients so that charts synched to parent too.