# Cloud shows false alarm about outdated agent versions

**URL:** <https://community.netdata.cloud/t/cloud-shows-false-alarm-about-outdated-agent-versions/3187>\
**Category:** General\
**Created:** [August 11, 2022, 11:14am UTC](https://community.netdata.cloud/t/cloud-shows-false-alarm-about-outdated-agent-versions/3187 "2022-08-11T11:14:25Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![jurgenhaas](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/jurgenhaas/32/126_2.png) [@jurgenhaas](https://community.netdata.cloud/u/jurgenhaas)\
**Post date:** [August 11, 2022, 11:14am UTC](https://community.netdata.cloud/t/cloud-shows-false-alarm-about-outdated-agent-versions/3187/1 "2022-08-11T11:14:26Z")

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I have updated all agents to 1.36.0 today, but the cloud dashboard still shows the red banner that all nodes are using outdated versions. When I click on the alert indicator, I get a popup where it shows 1.36.0 for all agents, but still the security alert being red on each of them.

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**Author:** ![Tasos\_Katsoulas](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/tasos_katsoulas/32/1344_2.png) [@Tasos\_Katsoulas](https://community.netdata.cloud/u/Tasos_Katsoulas)\
**Post date:** [August 11, 2022, 4:40pm UTC](https://community.netdata.cloud/t/cloud-shows-false-alarm-about-outdated-agent-versions/3187/2 "2022-08-11T16:40:00Z")

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Hello @jurgenhaas, thanks for the report, we are aware of this. It seems to be a small bug. ignore this alert for now

Tasos.

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**Author:** ![xkoevoet](https://avatars.discourse-cdn.com/v4/letter/x/3d9bf3/32.png) [@xkoevoet](https://community.netdata.cloud/u/xkoevoet)\
**Post date:** [August 15, 2023, 3:09pm UTC](https://community.netdata.cloud/t/cloud-shows-false-alarm-about-outdated-agent-versions/3187/3 "2023-08-15T15:09:40Z")

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Is this bug solved? I have 2 nodes of which the cloud says they have outdated versions (1.39.1). But they are at the latest build for months.(currently v1.42.0-33-nightly.)

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**Author:** ![jurgenhaas](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/jurgenhaas/32/126_2.png) [@jurgenhaas](https://community.netdata.cloud/u/jurgenhaas)\
**Post date:** [August 16, 2023, 6:18am UTC](https://community.netdata.cloud/t/cloud-shows-false-alarm-about-outdated-agent-versions/3187/4 "2023-08-16T06:18:40Z")

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Well, for me it’s even worse now: most of my hosts are on Ubuntu 18, and they are all on Netdata 1.38.1 - no newer version available from the repository `deb http://repo.netdata.cloud/repos/stable/ubuntu/ bionic`

The console, however, doesn’t warn me about all of them, just a few are recognized of being outdated. Very strange.

That also raises the question why we can’t update to newer Netdata on Ubuntu 18?

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**Author:** ![hugo](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/hugo/32/3714_2.png) [@hugo](https://community.netdata.cloud/u/hugo)\
**Post date:** [August 30, 2023, 3:01pm UTC](https://community.netdata.cloud/t/cloud-shows-false-alarm-about-outdated-agent-versions/3187/5 "2023-08-30T15:01:43Z")

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Is this issue still persisting? Could you share with me through email, hugo@netdata.cloud, your space id?

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**Author:** ![hugo](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/hugo/32/3714_2.png) [@hugo](https://community.netdata.cloud/u/hugo)\
**Post date:** [August 30, 2023, 3:04pm UTC](https://community.netdata.cloud/t/cloud-shows-false-alarm-about-outdated-agent-versions/3187/6 "2023-08-30T15:04:50Z")

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You can see the list of the current supported platforms [here](https://learn.netdata.cloud/docs/installing/platform-support-policy#core)

We are no longer building new native packages for Ubuntu 18, as it is out of regular maintenance since 2023-05-31. For users on these older versions the suggestion is:

> Install a [static build](https://learn.netdata.cloud/docs/installing/one-line-installer-for-all-linux-systems#static-builds) instead of the native packages.

> Note that you should uninstall Netdata and its plugins completely (purge). If you need to keep the previously collected data, make sure you make a backup of the `/var/*/netdata` directories, and transplant them to `/opt/netdata/var/*/netdata` after installing the static build, while Netdata isn’t running.

Note: just referencing the source of the suggestion provided on a another thread [E: Unable to locate package netdata-plugin-systemd-journal - #2 by ralphm](https://community.netdata.cloud/t/e-unable-to-locate-package-netdata-plugin-systemd-journal/4608/2)

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**Author:** ![jurgenhaas](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/jurgenhaas/32/126_2.png) [@jurgenhaas](https://community.netdata.cloud/u/jurgenhaas)\
**Post date:** [August 30, 2023, 3:21pm UTC](https://community.netdata.cloud/t/cloud-shows-false-alarm-about-outdated-agent-versions/3187/7 "2023-08-30T15:21:25Z")

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Yeah, not only the outdated Ubuntu 18 was causing confusion, but also some inconsistency in other places like e.g. it wasn’t predictable where Netdata got installed across different platforms, which made automation with Ansible pretty difficult.

I now went at length to completely wipe Netdata from all hosts and start from scratch by going to static builds. There I discovered another bug (see [[Bug]: Netdata updater doesn't update to 1.42.1 · Issue #15851 · netdata/netdata · GitHub](https://github.com/netdata/netdata/issues/15851)) but now things seem to be resolved.
