# custom pythond plugin charts do not show in netdata **URL:** \ **Category:** General\ **Created:** [January 17, 2022, 4:55pm UTC](https://community.netdata.cloud/t/custom-pythond-plugin-charts-do-not-show-in-netdata/2425 "2022-01-17T16:55:55Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![jfelten](https://avatars.discourse-cdn.com/v4/letter/j/858c86/32.png) [@jfelten](https://community.netdata.cloud/u/jfelten)\ **Post date:** [January 17, 2022, 4:55pm UTC](https://community.netdata.cloud/t/custom-pythond-plugin-charts-do-not-show-in-netdata/2425/1 "2022-01-17T16:55:55Z")
Following the python.d tutorial I wrote a plugin that queries power and temperature data of an HP machine using the redfish api. I installed the redfish library globally so netdata should have access. I can run the plugin in debug mode and see that data is being retrieved and published to netdata. The issue is that the plugin defined charts do not appear [http://localhost:19999/api/v1/charts](http://localhost:19999/api/v1/charts). I can see the base plugin: ``` "netdata.runtime_hp_ilo_cmdhistory6": { "id": "netdata.runtime_hp_ilo_cmdhistory6", "name": "netdata.runtime_hp_ilo_cmdhistory6", "type": "netdata", "family": "python.d", "context": "netdata.pythond_runtime", "title": "Execution time for hp_ilo_cmdhistory6 (netdata.runtime_hp_ilo_cmdhistory6)", "priority": 145000, "plugin": "python.d.plugin", "module": "", "enabled": true, "units": "ms", "data_url": "/api/v1/data?chart=netdata.runtime_hp_ilo_cmdhistory6", "chart_type": "line", "duration": 30, "first_entry": 0, "last_entry": 0, "update_every": 30, "dimensions": { "run_time": { "name": "run time" } }, "chart_variables": { }, "green": null, "red": null, "alarms": { }, "chart_labels": { } }, ``` but the data is empty, from what I can tell no data is being retrieved. There is nothing in the logs that indicates failure, and I have looked every where for a clue. Here is the output of a debug run: BEGIN hp\_ilo\_cmdhistory6.power\_usage 0 SET ‘minimum’ = 207 SET ‘maximum’ = 243 SET ‘average’ = 208 END CHART hp\_ilo\_cmdhistory6.temps ‘’ ‘Chassis Temperature’ ‘Percent’ ‘hp\_ilo’ ‘temp’ line 60001 30 ‘’ ‘python.d.plugin’ ‘hp\_ilo’ DIMENSION ‘test’ ‘test’ absolute 1 1 ’ ’ DIMENSION ‘01-Inlet Ambient’ ‘01-Inlet Ambient’ absolute 1 1 ’ ’ DIMENSION ‘02-CPU 1’ ‘02-CPU 1’ absolute 1 1 ’ ’ DIMENSION ‘03-CPU 2’ ‘03-CPU 2’ absolute 1 1 ’ ’ DIMENSION ‘04-P1 DIMM 1-6’ ‘04-P1 DIMM 1-6’ absolute 1 1 ’ ’ DIMENSION ‘05-P1 DIMM 7-12’ ‘05-P1 DIMM 7-12’ absolute 1 1 ’ ’ DIMENSION ‘06-P2 DIMM 1-6’ ‘06-P2 DIMM 1-6’ absolute 1 1 ’ ’ DIMENSION ‘07-P2 DIMM 7-12’ ‘07-P2 DIMM 7-12’ absolute 1 1 ’ ’ DIMENSION ‘08-HD Max’ ‘08-HD Max’ absolute 1 1 ’ ’ DIMENSION ‘09-Exp Bay Drive’ ‘09-Exp Bay Drive’ absolute 1 1 ’ ’ DIMENSION ‘10-Chipset’ ‘10-Chipset’ absolute 1 1 ’ ’ DIMENSION ‘11-PS 1 Inlet’ ‘11-PS 1 Inlet’ absolute 1 1 ’ ’ DIMENSION ‘12-PS 2 Inlet’ ‘12-PS 2 Inlet’ absolute 1 1 ’ ’ DIMENSION ‘13-VR P1’ ‘13-VR P1’ absolute 1 1 ’ ’ DIMENSION ‘14-VR P2’ ‘14-VR P2’ absolute 1 1 ’ ’ DIMENSION ‘15-VR P1 Mem’ ‘15-VR P1 Mem’ absolute 1 1 ’ ’ DIMENSION ‘16-VR P1 Mem’ ‘16-VR P1 Mem’ absolute 1 1 ’ ’ DIMENSION ‘17-VR P2 Mem’ ‘17-VR P2 Mem’ absolute 1 1 ’ ’ DIMENSION ‘18-VR P2 Mem’ ‘18-VR P2 Mem’ absolute 1 1 ’ ’ DIMENSION ‘19-PS 1 Internal’ ‘19-PS 1 Internal’ absolute 1 1 ’ ’ DIMENSION ‘20-PS 2 Internal’ ‘20-PS 2 Internal’ absolute 1 1 ’ ’ DIMENSION ‘21-PCI 1’ ‘21-PCI 1’ absolute 1 1 ’ ’ DIMENSION ‘22-PCI 2’ ‘22-PCI 2’ absolute 1 1 ’ ’ DIMENSION ‘23-PCI 3’ ‘23-PCI 3’ absolute 1 1 ’ ’ DIMENSION ‘24-HD Controller’ ‘24-HD Controller’ absolute 1 1 ’ ’ DIMENSION ‘25-LOM Card’ ‘25-LOM Card’ absolute 1 1 ’ ’ DIMENSION ‘26-LOM’ ‘26-LOM’ absolute 1 1 ’ ’ DIMENSION ‘27-Front Ambient’ ‘27-Front Ambient’ absolute 1 1 ’ ’ DIMENSION ‘28-P/S 2 Zone’ ‘28-P/S 2 Zone’ absolute 1 1 ’ ’ DIMENSION ‘29-Battery Zone’ ‘29-Battery Zone’ absolute 1 1 ’ ’ DIMENSION ‘30-iLO Zone’ ‘30-iLO Zone’ absolute 1 1 ’ ’ DIMENSION ‘31-PCI 1 Zone’ ‘31-PCI 1 Zone’ absolute 1 1 ’ ’ DIMENSION ‘32-PCI 2 Zone’ ‘32-PCI 2 Zone’ absolute 1 1 ’ ’ DIMENSION ‘33-PCI 3 Zone’ ‘33-PCI 3 Zone’ absolute 1 1 ’ ’ DIMENSION ‘34-HD Cntlr Zone’ ‘34-HD Cntlr Zone’ absolute 1 1 ’ ’ DIMENSION ‘35-I/O Zone’ ‘35-I/O Zone’ absolute 1 1 ’ ’ DIMENSION ‘36-Storage Batt’ ‘36-Storage Batt’ absolute 1 1 ’ ’ DIMENSION ‘37-Fuse’ ‘37-Fuse’ absolute 1 1 ’ ’ BEGIN hp\_ilo\_cmdhistory6.temps 0 SET ‘01-Inlet Ambient’ = 14 SET ‘02-CPU 1’ = 57 SET ‘03-CPU 2’ = 58 SET ‘04-P1 DIMM 1-6’ = 30 SET ‘05-P1 DIMM 7-12’ = 34 SET ‘06-P2 DIMM 1-6’ = 30 SET ‘07-P2 DIMM 7-12’ = 33 SET ‘08-HD Max’ = 50 SET ‘09-Exp Bay Drive’ = 0 SET ‘10-Chipset’ = 38 SET ‘11-PS 1 Inlet’ = 21 SET ‘12-PS 2 Inlet’ = 32 SET ‘13-VR P1’ = 38 SET ‘14-VR P2’ = 39 SET ‘15-VR P1 Mem’ = 26 SET ‘16-VR P1 Mem’ = 26 SET ‘17-VR P2 Mem’ = 27 SET ‘18-VR P2 Mem’ = 26 SET ‘19-PS 1 Internal’ = 40 SET ‘20-PS 2 Internal’ = 40 SET ‘21-PCI 1’ = 0 SET ‘22-PCI 2’ = 0 SET ‘23-PCI 3’ = 0 SET ‘24-HD Controller’ = 53 SET ‘25-LOM Card’ = 54 SET ‘26-LOM’ = 0 SET ‘27-Front Ambient’ = 21 SET ‘28-P/S 2 Zone’ = 35 SET ‘29-Battery Zone’ = 30 SET ‘30-iLO Zone’ = 34 SET ‘31-PCI 1 Zone’ = 31 SET ‘32-PCI 2 Zone’ = 29 SET ‘33-PCI 3 Zone’ = 33 SET ‘34-HD Cntlr Zone’ = 29 SET ‘35-I/O Zone’ = 31 SET ‘36-Storage Batt’ = 0 SET ‘37-Fuse’ = 33 END BEGIN netdata.runtime\_hp\_ilo\_cmdhistory6 0 SET run\_time = 3427 END Any pointers on how to debug this? ---
**Author:** ![andrewm4894](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/andrewm4894/32/125_2.png) [@andrewm4894](https://community.netdata.cloud/u/andrewm4894)\ **Post date:** [January 20, 2022, 4:28pm UTC](https://community.netdata.cloud/t/custom-pythond-plugin-charts-do-not-show-in-netdata/2425/2 "2022-01-20T16:28:42Z")
@ilyam8 does that output look ok to you? @jfelten are you able to share the plugin code in here or on github? ---
**Author:** ![ilyam8](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/ilyam8/32/134_2.png) [@ilyam8](https://community.netdata.cloud/u/ilyam8)\ **Post date:** [January 20, 2022, 5:17pm UTC](https://community.netdata.cloud/t/custom-pythond-plugin-charts-do-not-show-in-netdata/2425/3 "2022-01-20T17:17:21Z")
> [@jfelten](#): > > There is nothing in the logs that indicates failure That is the correct place to check if you have any problems. Let’s see what is happening: - restart netdata service - grep hp\_ilo error.log