# Duplicate Node on Cloud

**URL:** <https://community.netdata.cloud/t/duplicate-node-on-cloud/6040>\
**Category:** Help\
**Tags:** cloud, agent\
**Created:** [December 4, 2024, 5:11am UTC](https://community.netdata.cloud/t/duplicate-node-on-cloud/6040 "2024-12-04T05:11:21Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![walthack](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/walthack/32/4030_2.png) [@walthack](https://community.netdata.cloud/u/walthack)\
**Post date:** [December 4, 2024, 5:11am UTC](https://community.netdata.cloud/t/duplicate-node-on-cloud/6040/1 "2024-12-04T05:11:21Z")

</div>

## Problem/Question

I installed netdata agent on a windows server, but from cloud end it shows a correct live node + one duplicate unseen copy with no data.

## Relevant docs you followed/actions you took to solve the issue

No

## Environment/Browser/Agent’s version etc

 ![image](https://canada1.discourse-cdn.com/flex029/uploads/netdata2/original/2X/7/7f2be1ef970a5f6071f225d75835f62a5aa22d3f.png)  
 ![image](https://canada1.discourse-cdn.com/flex029/uploads/netdata2/original/2X/7/72e9c82a4499e3d9cfba83261c3f3032ba1c2779.png)

## What I expected to happen

After deploy it should show one node only.

Node remove is disable as well. Is there any way i could fix it?

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<div class="post-metadata">

**Author:** ![car12o](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/car12o/32/3515_2.png) [@car12o](https://community.netdata.cloud/u/car12o)\
**Post date:** [December 4, 2024, 10:56am UTC](https://community.netdata.cloud/t/duplicate-node-on-cloud/6040/2 "2024-12-04T10:56:40Z")

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Hi @walthack,

After investigation I found that node duplication it’s indeed a bug we recently introduce on Cloud, and we will address it asap.

Nevertheless, you should be able to remove the duplicate node without any issue.  
You can remove by accessing the `Nodes` section at your space settings.

 ![Screenshot from 2024-12-04 10-55-43](https://canada1.discourse-cdn.com/flex029/uploads/netdata2/original/2X/4/403d2228badc4a285978a23ba79eece7bd1693f7.png)

 ![Screenshot from 2024-12-04 10-55-57](https://canada1.discourse-cdn.com/flex029/uploads/netdata2/original/2X/4/4745697e6ee0d1ea77ba2ff65ea912a62b1bb3e3.png)

I hope this helps you out.

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<div class="post-metadata">

**Author:** ![k4ze](https://avatars.discourse-cdn.com/v4/letter/k/d78d45/32.png) [@k4ze](https://community.netdata.cloud/u/k4ze)\
**Post date:** [April 1, 2025, 8:27am UTC](https://community.netdata.cloud/t/duplicate-node-on-cloud/6040/3 "2025-04-01T08:27:22Z")

</div>

Is this still an active bug? I’m seeing this and its getting out of control, duplicates of duplicates (I deleted it a week ago, its back now)

 ![Screenshot 2025-04-01 185543](https://canada1.discourse-cdn.com/flex029/uploads/netdata2/original/2X/2/2527550710f8c6ec4194571da8203903d499cb26.png)

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<div class="post-metadata">

**Author:** ![car12o](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/car12o/32/3515_2.png) [@car12o](https://community.netdata.cloud/u/car12o)\
**Post date:** [April 1, 2025, 8:43am UTC](https://community.netdata.cloud/t/duplicate-node-on-cloud/6040/4 "2025-04-01T08:43:17Z")

</div>

Hi @k4ze,  
The bug mentioned above is already addressed.  
Could you better explain your setup or the steps you are doing to end up with duplicated nodes on the Cloud?

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<div class="post-metadata">

**Author:** ![k4ze](https://avatars.discourse-cdn.com/v4/letter/k/d78d45/32.png) [@k4ze](https://community.netdata.cloud/u/k4ze)\
**Post date:** [April 1, 2025, 9:03am UTC](https://community.netdata.cloud/t/duplicate-node-on-cloud/6040/5 "2025-04-01T09:03:06Z")

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Hi,

So I have about 6-7 nodes, mostly Ubuntu Linux where I’m running netdata agents. The symptom is exactly as the original post, the nodes are showing as offline and duplicates. I deleted them last week and they are back again this week.

Example of live node: (this node has been configured for about 6-7 months, duplicated only appearing last 30ish days)

 ![Screenshot 2025-04-01 192650](https://canada1.discourse-cdn.com/flex029/uploads/netdata2/original/2X/7/7a4149ccb75a05767ee0b118db0dcdce0595e388.png)

Example of same node but showing as offline/duplicates:

 ![Screenshot 2025-04-01 192656](https://canada1.discourse-cdn.com/flex029/uploads/netdata2/original/2X/2/25a64c90e32e65a5aa4e49ec7b03c06002e7ec86.png)

status of the agent:

sudo systemctl status netdata  
â— netdata.service - Netdata, X-Ray Vision for your infrastructure!  
Loaded: loaded (/lib/systemd/system/netdata.service; enabled; vendor preset: enabled)  
Active: active (running) since Tue 2025-04-01 06:48:18 ACDT; 20h ago  
Process: 3955396 ExecStartPre=/bin/mkdir -p /opt/netdata/var/cache/netdata (code=exited, status=0/SUCCESS)  
Process: 3955430 ExecStartPre=/bin/chown -R netdata /opt/netdata/var/cache/netdata (code=exited, status=0/SUCCESS)  
Main PID: 3955438 (netdata)  
Tasks: 86 (limit: 14219)  
Memory: 287.0M  
CPU: 52min 31.242s  
CGroup: /system.slice/netdata.service  
â”œâ”€ 832025 bash /opt/netdata/usr/libexec/netdata/plugins.d/tc-qos-helper.sh 1  
â”œâ”€3955438 /opt/netdata/bin/srv/netdata -P /run/netdata/netdata.pid -D  
â”œâ”€3955443 "spawn-plugins " " " " " " "  
â”œâ”€3955876 /opt/netdata/usr/libexec/netdata/plugins.d/apps.plugin 1  
â”œâ”€3955877 /opt/netdata/usr/libexec/netdata/plugins.d/go.d.plugin 1  
â”œâ”€3955879 /opt/netdata/usr/libexec/netdata/plugins.d/ebpf.plugin 1  
â”œâ”€3955884 /opt/netdata/usr/libexec/netdata/plugins.d/nfacct.plugin 1  
â”œâ”€3955892 /opt/netdata/usr/libexec/netdata/plugins.d/debugfs.plugin 1  
â”œâ”€3955900 /opt/netdata/usr/libexec/netdata/plugins.d/network-viewer.plugin 1  
â””â”€3955905 "spawn-setns " " "

Apr 02 03:02:00 docker-hub ebpf.plugin[3955879]: heartbeat clock: woke up 1275742 microseconds later than expected (can be due to system load or\>  
Apr 02 03:02:00 docker-hub ebpf.plugin[3955879]: heartbeat clock: woke up 1202197 microseconds later than expected (can be due to system load or\>  
Apr 02 03:02:00 docker-hub ebpf.plugin[3955879]: heartbeat clock: woke up 1164624 microseconds later than expected (can be due to system load or\>  
Apr 02 03:02:00 docker-hub ebpf.plugin[3955879]: heartbeat clock: woke up 1152732 microseconds later than expected (can be due to system load or\>  
Apr 02 03:02:00 docker-hub ebpf.plugin[3955879]: heartbeat clock: woke up 1134120 microseconds later than expected (can be due to system load or\>  
Apr 02 03:02:00 docker-hub debugfs.plugin[3955892]: heartbeat clock: woke up 1105965 microseconds later than expected (can be due to system load\>  
Apr 02 03:02:00 docker-hub nfacct.plugin[3955884]: heartbeat clock: woke up 1049852 microseconds later than expected (can be due to system load \>  
Apr 02 03:02:00 docker-hub apps.plugin[3955876]: heartbeat clock: woke up 1080922 microseconds later than expected (can be due to system load or\>  
Apr 02 03:31:30 docker-hub cgroup-name.sh[869883]: cgroup ‘user.slice\_user-1000.slice\_user\_1000.service\_init.scope’ is called 'user.slice\_user-1\>  
Apr 02 03:31:30 docker-hub cgroup-name.sh[869887]: cgroup ‘user.slice\_user-1000.slice\_session-2420.scope’ is called 'user.slice\_user-1000.slice\_\>

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<div class="post-metadata">

**Author:** ![k4ze](https://avatars.discourse-cdn.com/v4/letter/k/d78d45/32.png) [@k4ze](https://community.netdata.cloud/u/k4ze)\
**Post date:** [April 1, 2025, 9:04am UTC](https://community.netdata.cloud/t/duplicate-node-on-cloud/6040/6 "2025-04-01T09:04:49Z")

</div>

Another thing to note is that it seems to only happen to linux ones and they all seem to happen at the same time . (I have 3 duplicates for each of the linux machines).

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<div class="post-metadata">

**Author:** ![car12o](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/car12o/32/3515_2.png) [@car12o](https://community.netdata.cloud/u/car12o)\
**Post date:** [April 1, 2025, 9:46am UTC](https://community.netdata.cloud/t/duplicate-node-on-cloud/6040/7 "2025-04-01T09:46:26Z")

</div>

Your node have been affected by a recent Agent bug.

> **[Netdata Status](https://status.netdata.cloud/)**
>
> Welcome to Netdata's home for real-time and historical data on system performance.

We are working to address this as soon as possible.  
Sorry for any inconvenience this may cause.
