# Email notification **URL:** \ **Category:** Help\ **Tags:** agent\ **Created:** [September 19, 2023, 5:39am UTC](https://community.netdata.cloud/t/email-notification/4680 "2023-09-19T05:39:40Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![Sai\_Natraj\_Thatavart](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/sai_natraj_thatavart/32/3169_2.png) [@Sai\_Natraj\_Thatavart](https://community.netdata.cloud/u/Sai_Natraj_Thatavart)\ **Post date:** [September 19, 2023, 5:39am UTC](https://community.netdata.cloud/t/email-notification/4680/1 "2023-09-19T05:39:40Z")
Hi Team Email notification on my node(UI) is showing as disabled, how to enable it. in health configuration send email is YES and added both sender and recipient. When i try testing by adding my email id it says email sent OK but not receiving any emails for the same. My email ID is [sainatraj.t@customerxps.com](mailto:sainatraj.t@customerxps.com) 2023-09-19 07:31:46: alarm-notify.sh: INFO: sent email notification for: i test.chart.test\_alarm is CLEAR to ‘sainatraj.t@customerxps.com’ # OK ---
**Author:** ![Manolis\_Vasilakis](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/manolis_vasilakis/32/820_2.png) [@Manolis\_Vasilakis](https://community.netdata.cloud/u/Manolis_Vasilakis)\ **Post date:** [September 19, 2023, 8:30am UTC](https://community.netdata.cloud/t/email-notification/4680/2 "2023-09-19T08:30:14Z")
Hi @Sai_Natraj_Thatavart What exactly do you mean by “Email notification on my node(UI) is showing as disabled” ? ---
**Author:** ![Sai\_Natraj\_Thatavart](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/sai_natraj_thatavart/32/3169_2.png) [@Sai\_Natraj\_Thatavart](https://community.netdata.cloud/u/Sai_Natraj_Thatavart)\ **Post date:** [September 19, 2023, 8:32am UTC](https://community.netdata.cloud/t/email-notification/4680/3 "2023-09-19T08:32:27Z")
Hi @Manolis_Vasilakis when i open my node with ip:19999 in notifications im seeing email notification is disabled by admin ![image](https://canada1.discourse-cdn.com/flex029/uploads/netdata2/original/2X/0/06d412c4c21d1747ae503e997f4d71788d827273.png) ---
**Author:** ![Manolis\_Vasilakis](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/manolis_vasilakis/32/820_2.png) [@Manolis\_Vasilakis](https://community.netdata.cloud/u/Manolis_Vasilakis)\ **Post date:** [September 19, 2023, 9:43am UTC](https://community.netdata.cloud/t/email-notification/4680/4 "2023-09-19T09:43:04Z")
Ok, so likely this agent is claimed to the cloud. There are 2 ways to receive alarm e-mail notifications. One is from the agent itself where it uses a local installation of sendmail to send the e-mails. Do you have sendmail (or an appropriate replacement like ssmtp) installed? The other is through the cloud. It appears for some reason it is disabled. If you go to Settings (the cog here: ![image](https://canada1.discourse-cdn.com/flex029/uploads/netdata2/original/2X/1/16ddf262a7860252d659300d3a98248380792014.png) Then: `Alerts & Notifications` can you enable e-mails from there? ---
**Author:** ![Sai\_Natraj\_Thatavart](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/sai_natraj_thatavart/32/3169_2.png) [@Sai\_Natraj\_Thatavart](https://community.netdata.cloud/u/Sai_Natraj_Thatavart)\ **Post date:** [September 19, 2023, 9:55am UTC](https://community.netdata.cloud/t/email-notification/4680/5 "2023-09-19T09:55:03Z")
yes @Manolis_Vasilakis added it to my cloud account with claim, but when try to enable notification for a DL via test, im not recieving any emails but it says it is sending mails, in dn local and settings tab is disabled as well. ![image](https://canada1.discourse-cdn.com/flex029/uploads/netdata2/original/2X/7/7cd887f1002ca00e19abdb1fd818de0d260e0336.png) ---
**Author:** ![Sai\_Natraj\_Thatavart](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/sai_natraj_thatavart/32/3169_2.png) [@Sai\_Natraj\_Thatavart](https://community.netdata.cloud/u/Sai_Natraj_Thatavart)\ **Post date:** [September 19, 2023, 9:59am UTC](https://community.netdata.cloud/t/email-notification/4680/6 "2023-09-19T09:59:21Z")
@Manolis_Vasilakis edit is also disabled in node–\>alert & notifications for email notifications. ![image](https://canada1.discourse-cdn.com/flex029/uploads/netdata2/original/2X/6/6d61f5097f4a210217d729d179a4e24fc5a5b8f6.png) ---
**Author:** ![Sai\_Natraj\_Thatavart](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/sai_natraj_thatavart/32/3169_2.png) [@Sai\_Natraj\_Thatavart](https://community.netdata.cloud/u/Sai_Natraj_Thatavart)\ **Post date:** [September 19, 2023, 10:26am UTC](https://community.netdata.cloud/t/email-notification/4680/7 "2023-09-19T10:26:10Z")
@Manolis_Vasilakis when i add SNS ARN as well it is givng error to send notifications to SNS topic but we are already using the same SNS ![Screenshot from 2023-09-19 15-51-30](https://canada1.discourse-cdn.com/flex029/uploads/netdata2/original/2X/d/dc729e8e88e5bab5527d027d9f240bde3ec1a2ff.png) ---
**Author:** ![Manolis\_Vasilakis](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/manolis_vasilakis/32/820_2.png) [@Manolis\_Vasilakis](https://community.netdata.cloud/u/Manolis_Vasilakis)\ **Post date:** [September 19, 2023, 11:51am UTC](https://community.netdata.cloud/t/email-notification/4680/8 "2023-09-19T11:51:32Z")
Can you reach your node via cloud? (i.e. instead of ip:19999, use `https://app.netdata.cloud`) ? Does the setting for e-mail works from there? ---
**Author:** ![Sai\_Natraj\_Thatavart](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/sai_natraj_thatavart/32/3169_2.png) [@Sai\_Natraj\_Thatavart](https://community.netdata.cloud/u/Sai_Natraj_Thatavart)\ **Post date:** [September 19, 2023, 11:52am UTC](https://community.netdata.cloud/t/email-notification/4680/9 "2023-09-19T11:52:58Z")
yes @Manolis_Vasilakis im able to connect node via netdata cloud but not able to edit email configurations or add DL to send notifications to group ---
**Author:** ![Manolis\_Vasilakis](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/manolis_vasilakis/32/820_2.png) [@Manolis\_Vasilakis](https://community.netdata.cloud/u/Manolis_Vasilakis)\ **Post date:** [September 19, 2023, 11:54am UTC](https://community.netdata.cloud/t/email-notification/4680/10 "2023-09-19T11:54:13Z")
> [@Sai\_Natraj\_Thatavart](#): > > @Manolis_Vasilakis when i add SNS ARN as well it is givng error to send notifications to SNS topic but we are already using the same SNS This looks like sendmail is not configured correctly… From that node you’re running netdata, does a simple test of `echo "Test message" | mail -s subject user@domain.com` work? ---
**Author:** ![Manolis\_Vasilakis](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/manolis_vasilakis/32/820_2.png) [@Manolis\_Vasilakis](https://community.netdata.cloud/u/Manolis_Vasilakis)\ **Post date:** [September 19, 2023, 11:57am UTC](https://community.netdata.cloud/t/email-notification/4680/11 "2023-09-19T11:57:37Z")
Ok, thanks @Sai_Natraj_Thatavart we’ll check the cloud settings. Are you the only user of the space? ---
**Author:** ![Sai\_Natraj\_Thatavart](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/sai_natraj_thatavart/32/3169_2.png) [@Sai\_Natraj\_Thatavart](https://community.netdata.cloud/u/Sai_Natraj_Thatavart)\ **Post date:** [September 19, 2023, 12:04pm UTC](https://community.netdata.cloud/t/email-notification/4680/12 "2023-09-19T12:04:45Z")
it says mail command not found ---
**Author:** ![Sai\_Natraj\_Thatavart](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/sai_natraj_thatavart/32/3169_2.png) [@Sai\_Natraj\_Thatavart](https://community.netdata.cloud/u/Sai_Natraj_Thatavart)\ **Post date:** [September 19, 2023, 12:05pm UTC](https://community.netdata.cloud/t/email-notification/4680/13 "2023-09-19T12:05:44Z")
yes @Manolis_Vasilakis added my team members individually to the space as DL is not working ---
**Author:** ![Manolis\_Vasilakis](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/manolis_vasilakis/32/820_2.png) [@Manolis\_Vasilakis](https://community.netdata.cloud/u/Manolis_Vasilakis)\ **Post date:** [September 19, 2023, 12:06pm UTC](https://community.netdata.cloud/t/email-notification/4680/14 "2023-09-19T12:06:15Z")
> [@Sai\_Natraj\_Thatavart](#): > > it says mail command not found Ok, you need a sendmail implementation installed (I’d suggest ssmtp since it’s easier to configure). Then the Netdata agent should be able to send e-mails.