# error on claimed node on the cloud

**URL:** <https://community.netdata.cloud/t/error-on-claimed-node-on-the-cloud/2993>\
**Category:** Help\
**Tags:** cloud, dashboard\
**Created:** [June 14, 2022, 12:42am UTC](https://community.netdata.cloud/t/error-on-claimed-node-on-the-cloud/2993 "2022-06-14T00:42:39Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Leandro\_Aguiar](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/leandro_aguiar/32/1877_2.png) [@Leandro\_Aguiar](https://community.netdata.cloud/u/Leandro_Aguiar)\
**Post date:** [June 14, 2022, 12:42am UTC](https://community.netdata.cloud/t/error-on-claimed-node-on-the-cloud/2993/1 "2022-06-14T00:42:39Z")

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Hi there,

I had used the claim node link provided by the Netdata cloud, to install a node.

After that I’m try:

netdata -W buildinfo or netdata -v

and the output are:

netdata: error while loading shared libraries: libuv.so.1: cannot open shared object file: No such file or directory

I had tried this command to solve the problem:

ldconfig -v

But no success at all.

Any idea?

Many thanks.

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**Author:** ![Manolis\_Vasilakis](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/manolis_vasilakis/32/820_2.png) [@Manolis\_Vasilakis](https://community.netdata.cloud/u/Manolis_Vasilakis)\
**Post date:** [June 14, 2022, 7:06am UTC](https://community.netdata.cloud/t/error-on-claimed-node-on-the-cloud/2993/2 "2022-06-14T07:06:02Z")

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Hi @Leandro_Aguiar !

Can you share a bit more about your setup? OS version, install type, etc. ?

Most likely, depending on your distribution, installing `libuv` might solve the problem.

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<div class="post-metadata">

**Author:** ![Leandro\_Aguiar](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/leandro_aguiar/32/1877_2.png) [@Leandro\_Aguiar](https://community.netdata.cloud/u/Leandro_Aguiar)\
**Post date:** [June 14, 2022, 12:03pm UTC](https://community.netdata.cloud/t/error-on-claimed-node-on-the-cloud/2993/3 "2022-06-14T12:03:18Z")

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Hi @Manolis_Vasilakis,

CentOS 7.9, I had used the link that the cloud gaves to me to ADD new node.

It’s a VPS with 96 GB RAM and 32 cores.

Many thanks.

Leandro

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<div class="post-metadata">

**Author:** ![neekfenwick](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/neekfenwick/32/2562_2.png) [@neekfenwick](https://community.netdata.cloud/u/neekfenwick)\
**Post date:** [May 16, 2024, 6:45am UTC](https://community.netdata.cloud/t/error-on-claimed-node-on-the-cloud/2993/4 "2024-05-16T06:45:16Z")

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Thank you @Manolis_Vasilakis … this was my case, installing on Almalinux 8. `dnf install libuv` then `systemctl restart netdata` and to check it’s ok `systemctl status netdata`.