# Every day I lose my Ping integration charts
**URL:** https://community.netdata.cloud/t/every-day-i-lose-my-ping-integration-charts/5521
**Category:** Help
**Created:** [June 10, 2024, 7:09pm UTC](https://community.netdata.cloud/t/every-day-i-lose-my-ping-integration-charts/5521 "2024-06-10T19:09:50Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@luckman212](https://community.netdata.cloud/u/luckman212)
#### Post date: [June 10, 2024, 7:09pm UTC](https://community.netdata.cloud/t/every-day-i-lose-my-ping-integration-charts/5521/1 "2024-06-10T19:09:50Z")
I’ve been running Netdata for a few days now and becoming familiar with it. I bought a Homelab license.
I’ve got a primary node (running baremetal on a Proxmox host) and 4 other agents streaming to that host. I also set up netdata.cloud and am streaming to that. So far so good.
BUT, basically every day I am greeted with this empty Dashboard - my Ping integration has stopped working for some reason. I am not sure how to troubleshoot this!
```none
# netdata -v
netdata v1.45.0-568-nightly
```
Here are some screenshots
#### _ **Empty Dashboard charts** _
#### _ **Searching for “ping” fails to filter any metrics** _
#### _ **Collectors marked as “Failed” in Space Configurations** _
I tried the troubleshooting steps listed on the collector guide, which say to run
```auto
cd /usr/libexec/netdata/plugins.d/
sudo -u netdata -s
./go.d.plugin -d -m ping
```
And when I do that, it all seems to work fine, I see pings running, data is flying by on the console, no errors etc. But nothing makes it to the charts.
The only thing that “works” is restarting the netdata service:
```auto
systemctl restart netdata
```
…but obviously that’s not practical.
---
### Author:  [@luckman212](https://community.netdata.cloud/u/luckman212)
#### Post date: [June 10, 2024, 7:12pm UTC](https://community.netdata.cloud/t/every-day-i-lose-my-ping-integration-charts/5521/2 "2024-06-10T19:12:11Z")
Moments after restarting the service…
Also, not sure if this is the correct place to post this? Should I be opening an issue on Github instead?
---
### Author:  [@ilyam8](https://community.netdata.cloud/u/ilyam8)
#### Post date: [June 11, 2024, 6:26am UTC](https://community.netdata.cloud/t/every-day-i-lose-my-ping-integration-charts/5521/3 "2024-06-11T06:26:07Z")
Hi, @luckman212. Yes, we use GitHub for bugs.
* * *
> I am not sure how to troubleshoot this!
Let’s check the logs. Run the following on the host that is pinging when you see ping jobs in a failed state:
```bash
journalctl _SYSTEMD_INVOCATION_ID="$(systemctl show --value --property=InvocationID netdata)" --namespace=netdata | grep ping | grep go.d
```
---
### Author:  [@luckman212](https://community.netdata.cloud/u/luckman212)
#### Post date: [June 11, 2024, 1:59pm UTC](https://community.netdata.cloud/t/every-day-i-lose-my-ping-integration-charts/5521/4 "2024-06-11T13:59:01Z")
Thank you. So far this morning it hasn’t happened yet (of course). But I will keep checking later today and report back.
---
### Author:  [@ilyam8](https://community.netdata.cloud/u/ilyam8)
#### Post date: [June 11, 2024, 5:11pm UTC](https://community.netdata.cloud/t/every-day-i-lose-my-ping-integration-charts/5521/5 "2024-06-11T17:11:27Z")
I tried to reproduce it and couldn’t but I didn’t try hard:
- Install Netdata deb **not** the latest nightly.
- Configure 3 ping data collection jobs. Restart Netdata. Check ping charts.
- Run netdata-updater manually. Update Netdata to the latest nightly.
- Check ping charts.
I did it once and all went well.
Are you using Discord? You can come to [Netdata Discord](https://discord.com/invite/2eduZdSeC7). We respond there faster and can debug your problem in real-time (if I won’t be AFK at the time).
---
### Author:  [@luckman212](https://community.netdata.cloud/u/luckman212)
#### Post date: [June 11, 2024, 5:58pm UTC](https://community.netdata.cloud/t/every-day-i-lose-my-ping-integration-charts/5521/6 "2024-06-11T17:58:29Z")
I do have Discord but am not there much. I realize that’s where the “action” is for this project, so when I can reproduce I will definitely stop by. Thanks!
---
### Author:  [@luckman212](https://community.netdata.cloud/u/luckman212)
#### Post date: [June 15, 2024, 1:12pm UTC](https://community.netdata.cloud/t/every-day-i-lose-my-ping-integration-charts/5521/7 "2024-06-15T13:12:10Z")
Just an update. Not sure what changed but for the last week this has been working ok. Maybe it was a bug in one of the nightly builds? I am cautiously calling this “solved” for now.
---
### Author:  [@luckman212](https://community.netdata.cloud/u/luckman212)
#### Post date: [June 24, 2024, 1:23pm UTC](https://community.netdata.cloud/t/every-day-i-lose-my-ping-integration-charts/5521/8 "2024-06-24T13:23:19Z")
Back again to confirm, this issue has not come back. Must have been a glitch in nightly. Onward!