# Hi Need help in configuring the parent-child in the production environment

**URL:** <https://community.netdata.cloud/t/hi-need-help-in-configuring-the-parent-child-in-the-production-environment/7916>\
**Category:** Help\
**Created:** [March 6, 2026, 7:29am UTC](https://community.netdata.cloud/t/hi-need-help-in-configuring-the-parent-child-in-the-production-environment/7916 "2026-03-06T07:29:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Nagin\_Hussain\_Shaik](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/nagin_hussain_shaik/32/4860_2.png) [@Nagin\_Hussain\_Shaik](https://community.netdata.cloud/u/Nagin_Hussain_Shaik)\
**Post date:** [March 6, 2026, 7:29am UTC](https://community.netdata.cloud/t/hi-need-help-in-configuring-the-parent-child-in-the-production-environment/7916/1 "2026-03-06T07:29:19Z")

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I have configured the multi parent architecture and have added the child to the the parents but i can see no data in the metrics but i can see the data in the live section

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**Author:** ![kanelatechnical](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/kanelatechnical/32/4699_2.png) [@kanelatechnical](https://community.netdata.cloud/u/kanelatechnical)\
**Post date:** [March 6, 2026, 10:53am UTC](https://community.netdata.cloud/t/hi-need-help-in-configuring-the-parent-child-in-the-production-environment/7916/2 "2026-03-06T10:53:43Z")

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Hey!

Since you also reached us through the support portal, let’s transfer this there, as there could be a multitude of reasons as to why you are not seeing data and we will need more info to proceed investigating this.

Rest assured we will resolve this.