# Inviting a user?

**URL:** <https://community.netdata.cloud/t/inviting-a-user/5152>\
**Category:** Help\
**Created:** [February 19, 2024, 9:54pm UTC](https://community.netdata.cloud/t/inviting-a-user/5152 "2024-02-19T21:54:06Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mcdent](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/mcdent/32/3484_2.png) [@mcdent](https://community.netdata.cloud/u/mcdent)\
**Post date:** [February 19, 2024, 9:54pm UTC](https://community.netdata.cloud/t/inviting-a-user/5152/1 "2024-02-19T21:54:06Z")

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I invited a user, by email.  
The email was received and I clicked on the link in the email on my phone.  
This then took me to the app, where it asked for my email address to login?  
I put the same email address in and it then said it would send me an email to validate? Which I kind of thought was odd.  
The confirmation never came through.  
Any ideas where I went wrong?

Thanks  
Mike

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**Author:** ![Constantine\_N](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/constantine_n/32/2945_2.png) [@Constantine\_N](https://community.netdata.cloud/u/Constantine_N)\
**Post date:** [February 20, 2024, 3:08pm UTC](https://community.netdata.cloud/t/inviting-a-user/5152/2 "2024-02-20T15:08:11Z")

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Hi there. Please send us your email address at info@netdata.cloud and we’ll look into it.