# netdata agent restart **URL:** \ **Category:** Help\ **Tags:** agent\ **Created:** [August 31, 2023, 7:36am UTC](https://community.netdata.cloud/t/netdata-agent-restart/4626 "2023-08-31T07:36:03Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![avrapal](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/avrapal/32/3119_2.png) [@avrapal](https://community.netdata.cloud/u/avrapal)\ **Post date:** [August 31, 2023, 7:36am UTC](https://community.netdata.cloud/t/netdata-agent-restart/4626/1 "2023-08-31T07:36:03Z")
Our agent just restarted and we dont know the reason. ```auto /opt/netdata/usr/bin/netdata -v netdata v1.42.0-97-ge9989c519 ``` error.log ```auto 2023-08-31 00:09:08: netdata INFO : UV_WORKER[16] : METADATA: Freeing 3 database pages 2023-08-31 00:09:34: netdata INFO : MAIN : SIGNAL: Received SIGTERM. Cleaning up to exit... ``` Environment ```auto /opt/netdata//etc/netdata/.environment # Created by installer PATH="/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin" CFLAGS="-ffunction-sections -fdata-sections -static -O2 -funroll-loops -I/openssl-static/include -I/libnetfilter-acct-static/include/libnetfilter_acct -I/usr/include/libmnl -pipe" LDFLAGS="-Wl,--gc-sections -static -L/openssl-static/lib64 -L/libnetfilter-acct-static/lib -lnetfilter_acct -L/usr/lib -lmnl" MAKEOPTS="-j2" NETDATA_TMPDIR="/tmp" NETDATA_PREFIX="/opt/netdata" NETDATA_CONFIGURE_OPTIONS=" --enable-cloud --without-bundled-protobuf --disable-dependency-tracking --enable-lto" NETDATA_ADDED_TO_GROUPS=" docker nginx varnish haproxy adm nsd proxy squid ceph nobody" INSTALL_UID="0" NETDATA_GROUP="netdata" REINSTALL_OPTIONS=" --disable-telemetry" RELEASE_CHANNEL="nightly" IS_NETDATA_STATIC_BINARY="yes" NETDATA_LIB_DIR="/opt/netdata/var/lib/netdata" ``` journalctl -u netdata.service ```auto Aug 29 07:16:31 blue [1143]: NFACCT reached my lifetime expectancy. Exiting to restart. Aug 29 07:16:32 blue [12498]: Zswap is disabled Aug 29 07:16:32 blue [12498]: Failed to find powercap zones. Aug 30 02:03:23 blue [1116]: Cannot process /proc/6162/limits (command 'sed') Aug 30 07:16:33 blue [13338]: Zswap is disabled Aug 30 07:16:33 blue [13338]: Failed to find powercap zones. Aug 30 07:16:33 blue [12505]: NFACCT reached my lifetime expectancy. Exiting to restart. Aug 31 00:09:34 blue systemd[1]: Stopping Real time performance monitoring... Aug 31 00:09:34 blue [1133]: thread with task id 1151 finished Aug 31 00:09:34 blue [1133]: thread with task id 1158 finished Aug 31 00:09:34 blue [1133]: thread with task id 1154 finished Aug 31 00:09:35 blue [1133]: thread with task id 1157 finished Aug 31 00:09:35 blue [1133]: thread with task id 1152 finished Aug 31 00:09:35 blue [9881]: PROCFILE: Cannot open file '/opt/netdata/etc/netdata/apps_groups.conf' Aug 31 00:09:35 blue [9881]: Cannot read process groups configuration file '/opt/netdata/etc/netdata/apps_groups.conf'. Will try '/opt> Aug 31 00:09:35 blue [9881]: Loaded config file '/opt/netdata/usr/lib/netdata/conf.d/apps_groups.conf' Aug 31 00:09:35 blue [1133]: eBPF cannot unload all threads on time, but it will go away Aug 31 00:09:35 blue [9881]: started on pid 9881 Aug 31 00:09:35 blue [9881]: set name of thread 9885 to APPS_READER Aug 31 00:09:35 blue [1133]: thread with task id 1160 finished Aug 31 00:09:36 blue [9881]: Using now_boottime_usec() for uptime (dt is 8 ms) Aug 31 00:09:36 blue [9882]: Zswap is disabled Aug 31 00:09:36 blue [9882]: Failed to find powercap zones. Aug 31 00:09:36 blue [1133]: thread with task id 1153 finished Aug 31 00:09:36 blue [1133]: thread with task id 1156 finished Aug 31 00:09:36 blue [1133]: eBPF cannot unload all threads on time, but it will go away Aug 31 00:12:04 blue systemd[1]: netdata.service: State 'stop-sigterm' timed out. Killing. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 942 (netdata) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 944 (netdata) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 943 (DAEMON_SPAWN) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 946 (netdata) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 1061 (DBENGINE) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 1062 (UV_WORKER[2]) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 1063 (UV_WORKER[1]) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 1064 (UV_WORKER[16]) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 1065 (UV_WORKER[3]) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 1067 (UV_WORKER[5]) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 1068 (UV_WORKER[13]) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 1069 (UV_WORKER[7]) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 1070 (UV_WORKER[6]) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 1071 (UV_WORKER[8]) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 1072 (UV_WORKER[10]) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 1073 (UV_WORKER[14]) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 1074 (UV_WORKER[9]) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 1075 (UV_WORKER[12]) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 1076 (UV_WORKER[11]) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 1077 (UV_WORKER[15]) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 1078 (METASYNC) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Killing process 1104 (DYNCFG) with signal SIGKILL. Aug 31 00:12:04 blue systemd[1]: netdata.service: Main process exited, code=killed, status=9/KILL Aug 31 00:12:04 blue systemd[1]: netdata.service: Failed with result 'timeout'. Aug 31 00:12:04 blue systemd[1]: Stopped Real time performance monitoring. Aug 31 00:12:04 blue systemd[1]: netdata.service: Consumed 2h 11min 20.759s CPU time. Aug 31 00:12:09 blue systemd[1]: Starting Real time performance monitoring... Aug 31 00:12:09 blue systemd[1]: Started Real time performance monitoring. Aug 31 00:12:10 blue [10208]: PROCFILE: Cannot open file '/opt/netdata/etc/netdata/apps_groups.conf' Aug 31 00:12:10 blue [10208]: Cannot read process groups configuration file '/opt/netdata/etc/netdata/apps_groups.conf'. Will try '/op> Aug 31 00:12:10 blue [10208]: Loaded config file '/opt/netdata/usr/lib/netdata/conf.d/apps_groups.conf' Aug 31 00:12:10 blue [10208]: started on pid 10208 Aug 31 00:12:10 blue [10208]: set name of thread 10235 to APPS_READER Aug 31 00:12:10 blue [10241]: no charts enabled - nothing to do. Aug 31 00:12:10 blue [10257]: Does not have a configuration file inside `/opt/netdata/etc/netdata/ebpf.d.conf. It will try to load sto> Aug 31 00:12:10 blue [10257]: Cannot read process groups configuration file '/opt/netdata/etc/netdata/apps_groups.conf'. Will try '/op> Aug 31 00:12:10 blue [10257]: thread created with task id 10283 Aug 31 00:12:10 blue [10257]: set name of thread 10283 to EBPF OOMKILL Aug 31 00:12:10 blue [10257]: thread created with task id 10284 ``` The config is the default config. `/opt/netdata/var/log/netdata/debug.log` is empty. Is there any way we can figure out what happened? ---
**Author:** ![avrapal](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/avrapal/32/3119_2.png) [@avrapal](https://community.netdata.cloud/u/avrapal)\ **Post date:** [August 31, 2023, 7:49am UTC](https://community.netdata.cloud/t/netdata-agent-restart/4626/2 "2023-08-31T07:49:20Z")
It took about 5 minutes for the agent to shutdown. Does that sound correct? Or do we need to fine tune anything to make sure restarts are quicker. Thanks! ---
**Author:** ![Manolis\_Vasilakis](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/manolis_vasilakis/32/820_2.png) [@Manolis\_Vasilakis](https://community.netdata.cloud/u/Manolis_Vasilakis)\ **Post date:** [August 31, 2023, 7:57am UTC](https://community.netdata.cloud/t/netdata-agent-restart/4626/3 "2023-08-31T07:57:12Z")
Hi @avrapal Hmmm, 5 minutes to shutdown doesn’t seem normal. Do you have more of the error.log during that time? ---
**Author:** ![avrapal](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/avrapal/32/3119_2.png) [@avrapal](https://community.netdata.cloud/u/avrapal)\ **Post date:** [August 31, 2023, 8:22am UTC](https://community.netdata.cloud/t/netdata-agent-restart/4626/4 "2023-08-31T08:22:30Z")
Thanks for looking into this so quickly. Is it possible for me to mail you the log? ---
**Author:** ![Manolis\_Vasilakis](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/manolis_vasilakis/32/820_2.png) [@Manolis\_Vasilakis](https://community.netdata.cloud/u/Manolis_Vasilakis)\ **Post date:** [August 31, 2023, 11:59am UTC](https://community.netdata.cloud/t/netdata-agent-restart/4626/5 "2023-08-31T11:59:00Z")
Sure, yes, please send to manolis@netdata.cloud ---
**Author:** ![Manolis\_Vasilakis](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/manolis_vasilakis/32/820_2.png) [@Manolis\_Vasilakis](https://community.netdata.cloud/u/Manolis_Vasilakis)\ **Post date:** [September 1, 2023, 9:43am UTC](https://community.netdata.cloud/t/netdata-agent-restart/4626/6 "2023-09-01T09:43:22Z")
Got it thanks, we’re looking into it! ---
**Author:** ![avrapal](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/avrapal/32/3119_2.png) [@avrapal](https://community.netdata.cloud/u/avrapal)\ **Post date:** [September 1, 2023, 2:25pm UTC](https://community.netdata.cloud/t/netdata-agent-restart/4626/7 "2023-09-01T14:25:13Z")
Thank you. Much appreciated.