# Why is my node unreachable in Netdata Cloud?

**URL:** <https://community.netdata.cloud/t/why-is-my-node-unreachable-in-netdata-cloud/1067>\
**Category:** General\
**Tags:** cloud, faq, cloud-ui\
**Created:** [March 11, 2021, 12:30pm UTC](https://community.netdata.cloud/t/why-is-my-node-unreachable-in-netdata-cloud/1067 "2021-03-11T12:30:24Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![OdysLam](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.netdata.cloud/odyslam/32/98_2.png) [@OdysLam](https://community.netdata.cloud/u/OdysLam)\
**Post date:** [March 11, 2021, 12:30pm UTC](https://community.netdata.cloud/t/why-is-my-node-unreachable-in-netdata-cloud/1067/1 "2021-03-11T12:30:24Z")

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Try to restart the Netdata Agent as we illustrate in our [documentation](https://github.com/netdata/netdata-learn-docusaurus/blob/master/docs/agent/daemon). If the issue persists, please do raise an issue in our [Netdata Cloud Support category](https://community.netdata.cloud/c/support/cloud-support/15).

 

 

If the issue is not resolved with the restart, please [raise a bug](https://github.com/netdata/netdata-cloud/issues/new/choose) in our bug tracker so that we can take a look into what happened.