# \#cloud

**URL:** https://community.netdata.cloud/tag/cloud/71.md

[Latest](https://community.netdata.cloud/latest.md) · [Categories](https://community.netdata.cloud/categories.md) · [Tags](https://community.netdata.cloud/tags.md)

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## [Can't login because login email doesn't get delivered](https://community.netdata.cloud/t/cant-login-because-login-email-doesnt-get-delivered/2441)

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**Author:** [@jurgenhaas](https://community.netdata.cloud/u/jurgenhaas)\
**Replies:** 25\
**Last updated:** [October 3, 2026, 11:12am UTC](https://community.netdata.cloud/t/cant-login-because-login-email-doesnt-get-delivered/2441 "2026-10-03T11:12:40Z")

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Need to login to my Netdata cloud account but don’t get any email delivered. I have checked junk folder, nothing there. I have checked sending email to the given address, that does come through right away, so the email…

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## [Claim not working on Ubuntu 24 LTS + Docker. SSL connect error.](https://community.netdata.cloud/t/claim-not-working-on-ubuntu-24-lts-docker-ssl-connect-error/7981)

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**Author:** [@Jacek\_Ruzyczka](https://community.netdata.cloud/u/Jacek_Ruzyczka)\
**Replies:** 7\
**Last updated:** [August 4, 2026, 9:03am UTC](https://community.netdata.cloud/t/claim-not-working-on-ubuntu-24-lts-docker-ssl-connect-error/7981 "2026-08-04T09:03:19Z")

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I had to reinstall Ubuntu (24.04.4 LTS aarch64) on my four cluster nodes. When trying to restart Netdata in a Docker (29.5.2) container /\* I used the example command from your website \*/, I came to the point where the Ne…

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## [Slash in go.d/ping job name broke cloud UI](https://community.netdata.cloud/t/slash-in-go-d-ping-job-name-broke-cloud-ui/8003)

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**Author:** [@s1\_greg](https://community.netdata.cloud/u/s1_greg)\
**Replies:** 2\
**Last updated:** [August 3, 2026, 12:45pm UTC](https://community.netdata.cloud/t/slash-in-go-d-ping-job-name-broke-cloud-ui/8003 "2026-08-03T12:45:47Z")

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Good afternoon everyone, Hopefully this is an easy one to resolve. I’m creating a few go.d/ping collector jobs via the Cloud UI (Netdata Business), and I think I named one incorrectly which resulted in a broken ‘jobs’ U…

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## [RocketChat integration not working](https://community.netdata.cloud/t/rocketchat-integration-not-working/7997)

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**Author:** [@Richard\_Barrantes](https://community.netdata.cloud/u/Richard_Barrantes)\
**Replies:** 1\
**Last updated:** [July 9, 2026, 9:07am UTC](https://community.netdata.cloud/t/rocketchat-integration-not-working/7997 "2026-07-09T09:07:36Z")

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We received the following email: Notification Method Disabled Dear user, We have disabled your notification method with name RocketChat STG of type Rocket.Chat. This notification method belongs to space -monitoring-sp…

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## [Netdata MacOS can't get to install via Kandji](https://community.netdata.cloud/t/netdata-macos-cant-get-to-install-via-kandji/7886)

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**Author:** [@Nav](https://community.netdata.cloud/u/Nav)\
**Replies:** 1\
**Last updated:** [January 12, 2026, 11:23am UTC](https://community.netdata.cloud/t/netdata-macos-cant-get-to-install-via-kandji/7886 "2026-01-12T11:23:09Z")

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Suggested template: Problem/Question Hi, I have an issue where the kickstart will not install when being pushed out by Kandji, I get a failure each time either because of CMake or because the script the fails. I am una…

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## [Need help in exporting the top dashboard](https://community.netdata.cloud/t/need-help-in-exporting-the-top-dashboard/7864)

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**Author:** [@Devansh\_Wassista](https://community.netdata.cloud/u/Devansh_Wassista)\
**Replies:** 6\
**Last updated:** [December 27, 2025, 6:03am UTC](https://community.netdata.cloud/t/need-help-in-exporting-the-top-dashboard/7864 "2025-12-27T06:03:04Z")

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Problem / Question I’m trying to understand whether the data shown in the Top dashboard (especially per-process CPU usage) is exportable, and if so, whether it can be exported via Prometheus. Additionally, the main purp…

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## [Alert if node is offline](https://community.netdata.cloud/t/alert-if-node-is-offline/7542)

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**Author:** [@MarcelSchober](https://community.netdata.cloud/u/MarcelSchober)\
**Replies:** 5\
**Last updated:** [December 23, 2025, 11:38am UTC](https://community.netdata.cloud/t/alert-if-node-is-offline/7542 "2025-12-23T11:38:51Z")

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Hi, (I´m a new Netdata business cloud customer) I´m wondering how to configure Netdata cloud to alert me, when a node becomes offline. I couldn´t find any howtos … Thanks and Regards Marcels

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## [Graph colour schemes are not consistent](https://community.netdata.cloud/t/graph-colour-schemes-are-not-consistent/2359)

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**Author:** [@Stuart](https://community.netdata.cloud/u/Stuart)\
**Replies:** 2\
**Last updated:** [December 17, 2025, 2:00pm UTC](https://community.netdata.cloud/t/graph-colour-schemes-are-not-consistent/2359 "2025-12-17T14:00:53Z")

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Problem/Question The colour scheme used by the same graphs on different pages are not consistent. This makes it difficult to quickly read/understand graphs and is bad UX. For example, on the Overview tab, the “system.ra…

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## [Process Monitoring & Alerting - Windows](https://community.netdata.cloud/t/process-monitoring-alerting-windows/7364)

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**Author:** [@jeffh](https://community.netdata.cloud/u/jeffh)\
**Replies:** 2\
**Last updated:** [December 6, 2025, 3:22pm UTC](https://community.netdata.cloud/t/process-monitoring-alerting-windows/7364 "2025-12-06T15:22:12Z")

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Im a new Netdata Business customer. I’ve been using the community version for some time, but wasn’t able to get any exposure to the Windows agent until this past Friday. One thing I would love to do is have Netdata moni…

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## [Unable to delete inactive nodes – getting Bad Request error](https://community.netdata.cloud/t/unable-to-delete-inactive-nodes-getting-bad-request-error/7853)

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**Author:** [@Oleksii\_Sherbyna](https://community.netdata.cloud/u/Oleksii_Sherbyna)\
**Replies:** 1\
**Last updated:** [December 4, 2025, 1:59pm UTC](https://community.netdata.cloud/t/unable-to-delete-inactive-nodes-getting-bad-request-error/7853 "2025-12-04T13:59:36Z")

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Hi everyone, I’m having trouble deleting inactive servers (nodes) from Netdata. Each time I try to remove them, I receive a Bad Request error. Has anyone faced this issue or knows what might be causing it? Any advice w…

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## [Need help monitoring k8s containers](https://community.netdata.cloud/t/need-help-monitoring-k8s-containers/7839)

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**Author:** [@Sergey\_Diatlov](https://community.netdata.cloud/u/Sergey_Diatlov)\
**Replies:** 3\
**Last updated:** [December 3, 2025, 5:56pm UTC](https://community.netdata.cloud/t/need-help-monitoring-k8s-containers/7839 "2025-12-03T17:56:16Z")

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For server monitoring, there’s a convenient list of all nodes, where on click, opens a tab with all the necessary charts. How can I get similar functionality for containers and view a dashboard with dozens of charts for…

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## [Need help creating an alert for unexpected MongoDB database size changes](https://community.netdata.cloud/t/need-help-creating-an-alert-for-unexpected-mongodb-database-size-changes/7838)

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**Author:** [@Richard\_Barrantes](https://community.netdata.cloud/u/Richard_Barrantes)\
**Replies:** 3\
**Last updated:** [December 2, 2025, 6:41pm UTC](https://community.netdata.cloud/t/need-help-creating-an-alert-for-unexpected-mongodb-database-size-changes/7838 "2025-12-02T18:41:47Z")

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I would like assistance creating a Netdata alert to detect unexpected changes in MongoDB database size. I’m using the MongoDB collector, and my goal is to trigger an alert only when the database size presents sudden gro…

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## [How to avoid collecting metrics from some pods/containers in k8s](https://community.netdata.cloud/t/how-to-avoid-collecting-metrics-from-some-pods-containers-in-k8s/7834)

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**Author:** [@Sergey\_Diatlov](https://community.netdata.cloud/u/Sergey_Diatlov)\
**Replies:** 3\
**Last updated:** [November 14, 2025, 8:51am UTC](https://community.netdata.cloud/t/how-to-avoid-collecting-metrics-from-some-pods-containers-in-k8s/7834 "2025-11-14T08:51:53Z")

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We run over 4,000 cronjobs per day in AWS EKS, and the total number of metrics in the Netdata database is growing at a rate of 300,000 per day. How can I avoid collecting metrics from cronjob pods or filter them by pod …

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## [AI Insight Reports - UTC Timestamps](https://community.netdata.cloud/t/ai-insight-reports-utc-timestamps/7819)

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**Author:** [@CJ006699](https://community.netdata.cloud/u/CJ006699)\
**Replies:** 3\
**Last updated:** [October 23, 2025, 1:37pm UTC](https://community.netdata.cloud/t/ai-insight-reports-utc-timestamps/7819 "2025-10-23T13:37:43Z")

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Suggested template: Problem/Question Timestamps in the generated AI reports are always shown in UTC time despite a time zone being selected. Relevant docs you followed/actions you took to solve the issue Environment/…

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## [Configuring alerts for newly added nodes](https://community.netdata.cloud/t/configuring-alerts-for-newly-added-nodes/7814)

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**Author:** [@raxod502](https://community.netdata.cloud/u/raxod502)\
**Replies:** 2\
**Last updated:** [October 17, 2025, 2:01am UTC](https://community.netdata.cloud/t/configuring-alerts-for-newly-added-nodes/7814 "2025-10-17T02:01:06Z")

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Hi, I have recently customized alerts for the first time. Specifically I changed the “node requires restart after system update” alert to delay for 5 minutes so that it does not fire and then immediately resolve when I a…

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## [SSO Setup isn't working even after following documentation](https://community.netdata.cloud/t/sso-setup-isnt-working-even-after-following-documentation/7815)

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**Author:** [@hyerland](https://community.netdata.cloud/u/hyerland)\
**Replies:** 10\
**Last updated:** [October 15, 2025, 10:39pm UTC](https://community.netdata.cloud/t/sso-setup-isnt-working-even-after-following-documentation/7815 "2025-10-15T22:39:19Z")

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Suggested template: Problem/Question I am running a self-hosted instance of authentik v2025.8.0 which provides OAuth2/OpenID Provider support for SSO logins. This solution has worked wonders for my organization, however…

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## [How to keep NETDATA data on UNRAID for last 2-3 months?](https://community.netdata.cloud/t/how-to-keep-netdata-data-on-unraid-for-last-2-3-months/7781)

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**Author:** [@Josip\_Valcic](https://community.netdata.cloud/u/Josip_Valcic)\
**Replies:** 3\
**Last updated:** [September 18, 2025, 8:36am UTC](https://community.netdata.cloud/t/how-to-keep-netdata-data-on-unraid-for-last-2-3-months/7781 "2025-09-18T08:36:38Z")

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Hi, how to keep NETDATA data on UNRAID for last 2-3 months? to remove automatically older data? Currently I have over 3 GB of data and it keep growing.

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## [Oracle DB integration](https://community.netdata.cloud/t/oracle-db-integration/7742)

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**Author:** [@chrkuznos](https://community.netdata.cloud/u/chrkuznos)\
**Replies:** 1\
**Last updated:** [September 15, 2025, 11:19am UTC](https://community.netdata.cloud/t/oracle-db-integration/7742 "2025-09-15T11:19:09Z")

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Suggested template: Problem/Question Oracle DB integration, the sessions charts not showing any incoming data. Environment/Browser/Agent’s version etc docker compose installation with stable image What I expected to h…

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## [Alert: Not in Running Tab](https://community.netdata.cloud/t/alert-not-in-running-tab/7776)

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**Author:** [@mwjburrell](https://community.netdata.cloud/u/mwjburrell)\
**Replies:** 0\
**Last updated:** [September 14, 2025, 5:27am UTC](https://community.netdata.cloud/t/alert-not-in-running-tab/7776 "2025-09-14T05:27:25Z")

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When adding an alert from a select chart (Chart → bell icon → manage alert → add alert). This brings up the configuration page and then “Submit to all Nodes”. I would presume it would push this alert to all nodes now an…

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## [Process memory value shows rounded values 0,1,2 GB instead of original value](https://community.netdata.cloud/t/process-memory-value-shows-rounded-values-0-1-2-gb-instead-of-original-value/7774)

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**Author:** [@Jayaprakasam\_Raju](https://community.netdata.cloud/u/Jayaprakasam_Raju)\
**Replies:** 0\
**Last updated:** [September 10, 2025, 9:28am UTC](https://community.netdata.cloud/t/process-memory-value-shows-rounded-values-0-1-2-gb-instead-of-original-value/7774 "2025-09-10T09:28:55Z")

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Netdata cloud shows rounded memory values like 0,1,2 GB in X and Y axis instead of original values for one of the cloud server. Values are collected properly and shown properly but only problem is X and Y axis plotting r…

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## [Can I set the min and max value of Gauge and Circle graphs in the Dashboard ?](https://community.netdata.cloud/t/can-i-set-the-min-and-max-value-of-gauge-and-circle-graphs-in-the-dashboard/5388)

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**Author:** [@wqshmzh](https://community.netdata.cloud/u/wqshmzh)\
**Replies:** 2\
**Last updated:** [August 3, 2025, 7:55pm UTC](https://community.netdata.cloud/t/can-i-set-the-min-and-max-value-of-gauge-and-circle-graphs-in-the-dashboard/5388 "2025-08-03T19:55:03Z")

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Problem/Question There are some graphs that have definite min and max values, e.g., CPU utility percentage (min: 0% max: 100%), system memory (min: 0MB max: total memory installed on the server). But I find the gauge and…

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## [Creating health.d config cross referencing two charts as calculation](https://community.netdata.cloud/t/creating-health-d-config-cross-referencing-two-charts-as-calculation/7720)

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**Author:** [@Eric\_dela\_Cruz](https://community.netdata.cloud/u/Eric_dela_Cruz)\
**Replies:** 0\
**Last updated:** [July 29, 2025, 3:05pm UTC](https://community.netdata.cloud/t/creating-health-d-config-cross-referencing-two-charts-as-calculation/7720 "2025-07-29T15:05:50Z")

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I have a chart created that exposes the nginx workers and it works just fine. However I wanted to create an alert that cross references the go.d and charts.d in the calculation Here is my Alert on: nginx.connecti…

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## [How to filter bandwidth usage by process or user?](https://community.netdata.cloud/t/how-to-filter-bandwidth-usage-by-process-or-user/7709)

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**Author:** [@Crypto\_Jack](https://community.netdata.cloud/u/Crypto_Jack)\
**Replies:** 0\
**Last updated:** [July 21, 2025, 4:04pm UTC](https://community.netdata.cloud/t/how-to-filter-bandwidth-usage-by-process-or-user/7709 "2025-07-21T16:04:36Z")

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Hello, How can I track bandwidth usage, filtered by processes or users? All I see are the total numbers, but how can I use Netdata to understand the historical metrics for each process running on the server?

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## [Alert notifications show UTC time](https://community.netdata.cloud/t/alert-notifications-show-utc-time/5859)

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**Author:** [@mawashi](https://community.netdata.cloud/u/mawashi)\
**Replies:** 4\
**Last updated:** [July 15, 2025, 11:34am UTC](https://community.netdata.cloud/t/alert-notifications-show-utc-time/5859 "2025-07-15T11:34:38Z")

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Is it possible to have alerts reported with local node time instead of UTC time? Suggested template: Problem/Question Relevant docs you followed/actions you took to solve the issue Environment/Browser/Agent’s version e…

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## [Alert notifications when checks already disabled](https://community.netdata.cloud/t/alert-notifications-when-checks-already-disabled/7690)

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**Author:** [@Richard\_Barrantes](https://community.netdata.cloud/u/Richard_Barrantes)\
**Replies:** 2\
**Last updated:** [July 8, 2025, 2:41pm UTC](https://community.netdata.cloud/t/alert-notifications-when-checks-already-disabled/7690 "2025-07-08T14:41:26Z")

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Hello Team, We are receiving alert notifications even when we have already disabled them. For example, when we apply OS updates on the servers, with Netdata checks disabled, we receive Postgres service down alert notifi…

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## [Global Configuration in Cloud Management Portal?](https://community.netdata.cloud/t/global-configuration-in-cloud-management-portal/7655)

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**Author:** [@giani2000](https://community.netdata.cloud/u/giani2000)\
**Replies:** 1\
**Last updated:** [June 17, 2025, 2:48pm UTC](https://community.netdata.cloud/t/global-configuration-in-cloud-management-portal/7655 "2025-06-17T14:48:53Z")

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Hi Is it possible to set the following value for every node in the cloud management portal? With kind regards Gianluca

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## [vSphere Plugin Skip TLS verification not possible](https://community.netdata.cloud/t/vsphere-plugin-skip-tls-verification-not-possible/7648)

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**Author:** [@giani2000](https://community.netdata.cloud/u/giani2000)\
**Replies:** 7\
**Last updated:** [June 17, 2025, 8:27am UTC](https://community.netdata.cloud/t/vsphere-plugin-skip-tls-verification-not-possible/7648 "2025-06-17T08:27:52Z")

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Hi I installed the netdata agent on a rocky linux 9.5 vm. I want it to monitor my vsphere environment. Therefore i tried to configure the vsphere plugin but the test fails with an ssl exception. There is the checkbox to…

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## [Question about local path of newly added collector from web portal](https://community.netdata.cloud/t/question-about-local-path-of-newly-added-collector-from-web-portal/7653)

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**Author:** [@Kan\_Chai](https://community.netdata.cloud/u/Kan_Chai)\
**Replies:** 0\
**Last updated:** [June 17, 2025, 3:42am UTC](https://community.netdata.cloud/t/question-about-local-path-of-newly-added-collector-from-web-portal/7653 "2025-06-17T03:42:03Z")

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This might be some dumb questions but curious to ask, E.g i added addtional portcheck on node A at netdata cloud webportal. Wonder the added collector will be pushed to local? If so, what is the correct path? As i chec…

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## [Cloud Health API?](https://community.netdata.cloud/t/cloud-health-api/7512)

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**Author:** [@Luis\_Johnstone](https://community.netdata.cloud/u/Luis_Johnstone)\
**Replies:** 1\
**Last updated:** [June 10, 2025, 7:32am UTC](https://community.netdata.cloud/t/cloud-health-api/7512 "2025-06-10T07:32:45Z")

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Hi there, Before I head down a rabbit-hole can you confirm whether there is a Netdata Cloud Health API? I’m aware of the one on each agent but that requires a connection to each agent (or parent) as well as having a wa…

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## ["Node removal not allowed for this room"](https://community.netdata.cloud/t/node-removal-not-allowed-for-this-room/7629)

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**Author:** [@1818TusculumSt](https://community.netdata.cloud/u/1818TusculumSt)\
**Replies:** 1\
**Last updated:** [June 9, 2025, 4:24pm UTC](https://community.netdata.cloud/t/node-removal-not-allowed-for-this-room/7629 "2025-06-09T16:24:53Z")

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Hi everyone! I’m on Netdata cloud. I have a couple of offline nodes that I’d like to delete. However, they are in “All nodes” room and I apparently can’t delete them from that room. I am logged in to the one Netdata acc…

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