# \#node-claiming **URL:** https://community.netdata.cloud/tag/node-claiming/87.md [Latest](https://community.netdata.cloud/latest.md) · [Categories](https://community.netdata.cloud/categories.md) · [Tags](https://community.netdata.cloud/tags.md) --- ## [Claim not working on Ubuntu 24 LTS + Docker. SSL connect error.](https://community.netdata.cloud/t/claim-not-working-on-ubuntu-24-lts-docker-ssl-connect-error/7981)
**Author:** [@Jacek\_Ruzyczka](https://community.netdata.cloud/u/Jacek_Ruzyczka)\ **Replies:** 7\ **Last updated:** [August 4, 2026, 9:03am UTC](https://community.netdata.cloud/t/claim-not-working-on-ubuntu-24-lts-docker-ssl-connect-error/7981 "2026-08-04T09:03:19Z")
I had to reinstall Ubuntu (24.04.4 LTS aarch64) on my four cluster nodes. When trying to restart Netdata in a Docker (29.5.2) container /\* I used the example command from your website \*/, I came to the point where the Ne… --- ## [Rotate space claim token](https://community.netdata.cloud/t/rotate-space-claim-token/5288)
**Author:** [@sboulanger](https://community.netdata.cloud/u/sboulanger)\ **Replies:** 1\ **Last updated:** [April 16, 2024, 9:42am UTC](https://community.netdata.cloud/t/rotate-space-claim-token/5288 "2024-04-16T09:42:27Z")
Is it possible to rotate/change/regnerate the claim tocke for a Netdata space? Use case: Someone inadvertently added a clear text claim token in an ansible playbook, and our Security Team raised a security concern, and… --- ## [Node was successfully claimed but doesn't appear in netdata.cloud](https://community.netdata.cloud/t/node-was-successfully-claimed-but-doesnt-appear-in-netdata-cloud/4465)
**Author:** [@mickaelperrin](https://community.netdata.cloud/u/mickaelperrin)\ **Replies:** 4\ **Last updated:** [August 7, 2023, 7:40am UTC](https://community.netdata.cloud/t/node-was-successfully-claimed-but-doesnt-appear-in-netdata-cloud/4465 "2023-08-07T07:40:45Z")
Problem/Question My claim process ends successfully but node doesn’t show up in netdata.cloud Relevant docs you followed/actions you took to solve the issue I tried serveral times the process described at: Connect Agent… --- ## [regenerating cloud claim token](https://community.netdata.cloud/t/regenerating-cloud-claim-token/4254)
**Author:** [@Luis\_Johnstone](https://community.netdata.cloud/u/Luis_Johnstone)\ **Replies:** 1\ **Last updated:** [June 7, 2023, 9:47pm UTC](https://community.netdata.cloud/t/regenerating-cloud-claim-token/4254 "2023-06-07T21:47:31Z")
I was wondering if the Netdata cloud claim token can be regenerated (not the room token), e.g. if the token was compromised etc. --- ## [Can't connect to cloud when trying to claim node](https://community.netdata.cloud/t/cant-connect-to-cloud-when-trying-to-claim-node/3594)
**Author:** [@nedludd](https://community.netdata.cloud/u/nedludd)\ **Replies:** 3\ **Last updated:** [December 6, 2022, 9:22am UTC](https://community.netdata.cloud/t/cant-connect-to-cloud-when-trying-to-claim-node/3594 "2022-12-06T09:22:14Z")
Node claiming fails with a problem connecting to app.netdata.cloud. Failed to connect to https://app.netdata.cloud, return code 60 Connection attempt 1 failed. Retry in 1s. Failed to connect to https://app.netdata.cloud… --- ## [\[OPNsense\] Connect agent to netdata cloud fails with "Install type: custom"](https://community.netdata.cloud/t/opnsense-connect-agent-to-netdata-cloud-fails-with-install-type-custom/2682)
**Author:** [@cmonty14](https://community.netdata.cloud/u/cmonty14)\ **Replies:** 3\ **Last updated:** [August 20, 2022, 11:10pm UTC](https://community.netdata.cloud/t/opnsense-connect-agent-to-netdata-cloud-fails-with-install-type-custom/2682 "2022-08-20T23:10:13Z")
After installation of netdata in OPNsense using the plugin os-netdata (or net-mgmt/netdata) I want to connect this agent to Netdata Cloud. Based on this installation instruction I run this command: curl https://my-netd… --- ## [Issues installing Netdata on servers](https://community.netdata.cloud/t/issues-installing-netdata-on-servers/2476)
**Author:** [@John\_Aucoin](https://community.netdata.cloud/u/John_Aucoin)\ **Replies:** 7\ **Last updated:** [July 14, 2022, 9:58pm UTC](https://community.netdata.cloud/t/issues-installing-netdata-on-servers/2476 "2022-07-14T21:58:57Z")
I am new to Netdata and trying to install the agent on some servers to test. When I paste the install code from my cloud account it begins fine and installs but at the end I am getting the following issue Extracting pub… --- ## [double node after claim](https://community.netdata.cloud/t/double-node-after-claim/2777)
**Author:** [@stoamandl](https://community.netdata.cloud/u/stoamandl)\ **Replies:** 1\ **Last updated:** [April 14, 2022, 3:30pm UTC](https://community.netdata.cloud/t/double-node-after-claim/2777 "2022-04-14T15:30:31Z")
Hi community, i have sometimes problems after claiming a new node. My netdata is v1.33.1-337-nightly on Ubuntu 20.04.3 LTS and Debain 10 (Buster) The claim is successful, but the nodes are doubled. Are there any k… --- ## [Error while trying to remove nodes](https://community.netdata.cloud/t/error-while-trying-to-remove-nodes/2770)
**Author:** [@Otavio\_Salvador](https://community.netdata.cloud/u/Otavio_Salvador)\ **Replies:** 1\ **Last updated:** [April 14, 2022, 7:34am UTC](https://community.netdata.cloud/t/error-while-trying-to-remove-nodes/2770 "2022-04-14T07:34:59Z")
I’ve been testing the agent and ended with few nodes which doesn’t exist anymore. I’ve been trying to clean it but receive errors when trying to remove the nodes. --- ## [Parent Pod: "Failed to connect to https://app.netdata.cloud, return code 6", Child Nodes Working](https://community.netdata.cloud/t/parent-pod-failed-to-connect-to-https-app-netdata-cloud-return-code-6-child-nodes-working/2690)
**Author:** [@jotojoto1324](https://community.netdata.cloud/u/jotojoto1324)\ **Replies:** 4\ **Last updated:** [April 5, 2022, 6:32am UTC](https://community.netdata.cloud/t/parent-pod-failed-to-connect-to-https-app-netdata-cloud-return-code-6-child-nodes-working/2690 "2022-04-05T06:32:13Z")
Suggested template: Problem/Question Parent pod is crash looping with: ls: /var/run/balena.sock: No such file or directory ls: /var/run/docker.sock: No such file or directory Unable to communicate with Netdata daemon, …