Ubuntu 20.04 installation fails

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Problem/Question

As part of a new server installation on Ubuntu 20.04, the installation process fails. It gets most of the way and seems to pass all prerequisites. I’ve copied the last steps and errors below. An uninstall and attempted re-install fails. Any ideas, please? Thank you.

CCLD cgroup-network
CCLD ebpf.plugin
GEN netdatacli
CCLD perf.plugin
CCLD slabinfo.plugin
CCLD apps.plugin
rm: cannot remove ‘netdata’: Is a directory
make[2]: *** [Makefile:5617: netdata] Error 1
make[2]: Leaving directory ‘/root/netdata’
make[1]: *** [Makefile:7466: all-recursive] Error 1
make[1]: Leaving directory ‘/root/netdata’
make: *** [Makefile:3784: all] Error 2
FAILED ‘’

ABORTED Failed to build Netdata.

Relevant docs you followed/actions you took to solve the issue

Environment/Browser/Agent’s version etc

What I expected to happen

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Hi @Reece_James !

Are you using the kickstart script to install netdata? Can you please provide the whole command as you run it? Are you specifically trying to build netdata from source?

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I’m performing the following.

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Hmm, ok, any particular reason why not using kickstart ? → Install Netdata with kickstart.sh | Learn Netdata

You can instruct it to compile from source if needed.

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I followed a set of installation instructions for Ubuntu 20.04 but I can’t recall who’s, thought they were from the netdata website. Have always used kickstart on the Centos installations. Can’t find the page I read.

Looking at the netdata site it shouldn’t have been easier (https://learn.netdata.cloud/docs/getting-started/install-netdata)

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I managed to get the installation completed through using:

wget -O /tmp/netdata-kickstart.sh https://my-netdata.io/kickstart.sh && sh /tmp/netdata-kickstart.sh

Thanks for your help, just configuring.