Hello i have issue where dashboard app show my servers as unseen
Packaging:
Netdata Version ____________________________________________ : v1.42.4
Installation Type __________________________________________ : custom
Package Architecture _______________________________________ : unknown
Package Distro _____________________________________________ : unknown
Configure Options __________________________________________ : '--build=x86_64-redhat-linux-gnu' '--host=x86_64-redhat-linux-gnu' '--program-prefix=' '--disable-dependency-tracking' '--prefix=/usr' '--exec-prefix=/usr' '--bindir=/usr/bin' '--sbindir=/usr/sbin' '--sysconfdir=/etc' '--datadir=/usr/share' '--includedir=/usr/include' '--libdir=/usr/lib64' '--libexecdir=/usr/libexec' '--localstatedir=/var' '--sharedstatedir=/var/lib' '--mandir=/usr/share/man' '--infodir=/usr/share/info' '--enable-plugin-freeipmi' '--with-bundled-protobuf' '--with-zlib' '--with-math' '--with-user=netdata' 'build_alias=x86_64-redhat-linux-gnu' 'host_alias=x86_64-redhat-linux-gnu' 'CFLAGS=-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector-strong --param=ssp-buffer-size=4 -grecord-gcc-switches -specs=/usr/lib/rpm/redhat/redhat-hardened-cc1 -m64 -mtune=generic' 'LDFLAGS=-Wl,-z,relro -specs=/usr/lib/rpm/redhat/redhat-hardened-ld' 'CXXFLAGS=-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector-strong --param=ssp-buffer-size=4 -grecord-gcc-switches -specs=/usr/lib/rpm/redhat/redhat-hardened-cc1 -m64 -mtune=generic' 'PKG_CONFIG_PATH=:/usr/lib64/pkgconfig:/usr/share/pkgconfig'
Default Directories:
User Configurations ________________________________________ : /etc/netdata
Stock Configurations _______________________________________ : /usr/lib64/netdata/conf.d
Ephemeral Databases (metrics data, metadata) _______________ : /var/cache/netdata
Permanent Databases ________________________________________ : /var/lib/netdata
Plugins ____________________________________________________ : /usr/libexec/netdata/plugins.d
Static Web Files ___________________________________________ : /usr/share/netdata/web
Log Files __________________________________________________ : /var/log/netdata
Lock Files _________________________________________________ : /var/lib/netdata/lock
Home _______________________________________________________ : /var/lib/netdata
Operating System:
Kernel _____________________________________________________ : Linux
Kernel Version _____________________________________________ : 3.10.0-962.3.2.lve1.5.81.el7.x86_64
Operating System ___________________________________________ : CloudLinux
Operating System ID ________________________________________ : cloudlinux
Operating System ID Like ___________________________________ : rhel fedora centos
Operating System Version ___________________________________ : 7.9 (Boris Yegorov)
Operating System Version ID ________________________________ : none
Detection __________________________________________________ : /etc/os-release
Hardware:
CPU Cores __________________________________________________ : 12
CPU Frequency ______________________________________________ : 4700000000
CPU Architecture ___________________________________________ : 67235348480
RAM Bytes __________________________________________________ : 1920394248192
Disk Capacity ______________________________________________ : x86_64
Virtualization Technology __________________________________ : none
Virtualization Detection ___________________________________ : systemd-detect-virt
Container:
Container __________________________________________________ : none
Container Detection ________________________________________ : systemd-detect-virt
Container Orchestrator _____________________________________ : none
Container Operating System _________________________________ : none
Container Operating System ID ______________________________ : none
Container Operating System ID Like _________________________ : none
Container Operating System Version _________________________ : none
Container Operating System Version ID ______________________ : none
Container Operating System Detection _______________________ : none
Features:
Built For __________________________________________________ : Linux
Netdata Cloud ______________________________________________ : YES
Health (trigger alerts and send notifications) _____________ : YES
Streaming (stream metrics to parent Netdata servers) _______ : YES
Replication (fill the gaps of parent Netdata servers) ______ : YES
Streaming and Replication Compression ______________________ : NO (none)
Contexts (index all active and archived metrics) ___________ : YES
Tiering (multiple dbs with different metrics resolution) ___ : YES (5)
Machine Learning ___________________________________________ : YES
Database Engines:
dbengine ___________________________________________________ : YES
alloc ______________________________________________________ : YES
ram ________________________________________________________ : YES
map ________________________________________________________ : YES
save _______________________________________________________ : YES
none _______________________________________________________ : YES
Connectivity Capabilities:
ACLK (Agent-Cloud Link: MQTT over WebSockets over TLS) _____ : YES
static (Netdata internal web server) _______________________ : YES
h2o (web server) ___________________________________________ : YES
WebRTC (experimental) ______________________________________ : NO
Native HTTPS (TLS Support) _________________________________ : YES
TLS Host Verification ______________________________________ : YES
Libraries:
LZ4 (extremely fast lossless compression algorithm) ________ : NO
zlib (lossless data-compression library) ___________________ : YES
Judy (high-performance dynamic arrays and hashtables) ______ : YES (bundled)
dlib (robust machine learning toolkit) _____________________ : YES (bundled)
protobuf (platform-neutral data serialization protocol) ____ : YES (bundled)
OpenSSL (cryptography) _____________________________________ : YES
libdatachannel (stand-alone WebRTC data channels) __________ : NO
JSON-C (lightweight JSON manipulation) _____________________ : YES
libcap (Linux capabilities system operations) ______________ : YES
libcrypto (cryptographic functions) ________________________ : YES
libm (mathematical functions) ______________________________ : YES
jemalloc ___________________________________________________ : NO
TCMalloc ___________________________________________________ : NO
Plugins:
apps (monitor processes) ___________________________________ : YES
cgroups (monitor containers and VMs) _______________________ : YES
cgroup-network (associate interfaces to CGROUPS) ___________ : YES
proc (monitor Linux systems) _______________________________ : YES
tc (monitor Linux network QoS) _____________________________ : YES
diskspace (monitor Linux mount points) _____________________ : YES
freebsd (monitor FreeBSD systems) __________________________ : NO
macos (monitor MacOS systems) ______________________________ : NO
statsd (collect custom application metrics) ________________ : YES
timex (check system clock synchronization) _________________ : YES
idlejitter (check system latency and jitter) _______________ : YES
bash (support shell data collection jobs - charts.d) _______ : YES
debugfs (kernel debugging metrics) _________________________ : YES
cups (monitor printers and print jobs) _____________________ : NO
ebpf (monitor system calls) ________________________________ : NO
freeipmi (monitor enterprise server H/W) ___________________ : YES
nfacct (gather netfilter accounting) _______________________ : NO
perf (collect kernel performance events) ___________________ : YES
slabinfo (monitor kernel object caching) ___________________ : YES
Xen ________________________________________________________ : NO
Xen VBD Error Tracking _____________________________________ : NO
Exporters:
AWS Kinesis ________________________________________________ : NO
GCP PubSub _________________________________________________ : NO
MongoDB ____________________________________________________ : NO
Prometheus (OpenMetrics) Exporter __________________________ : YES
Prometheus Remote Write ____________________________________ : YES
Graphite ___________________________________________________ : YES
Graphite HTTP / HTTPS ______________________________________ : YES
JSON _______________________________________________________ : YES
JSON HTTP / HTTPS __________________________________________ : YES
OpenTSDB ___________________________________________________ : YES
OpenTSDB HTTP / HTTPS ______________________________________ : YES
All Metrics API ____________________________________________ : YES
Shell (use metrics in shell scripts) _______________________ : YES
Debug/Developer Features:
Trace All Netdata Allocations (with charts) ________________ : NO
Developer Mode (more runtime checks, slower) _______________ : NO
ystemctl status netdata
● netdata.service - Real time performance monitoring
Loaded: loaded (/usr/lib/systemd/system/netdata.service; enabled; vendor preset: enabled)
Active: active (running) since Sun 2023-10-08 01:47:59 CEST; 5min ago
Main PID: 648990 (netdata)
CGroup: /system.slice/netdata.service
├─648990 /opt/netdata/bin/srv/netdata -D
├─648992 /opt/netdata/bin/srv/netdata --special-spawn-server
├─649156 bash /opt/netdata/usr/libexec/netdata/plugins.d/tc-qos-helper.sh 1
├─649176 /opt/netdata/usr/libexec/netdata/plugins.d/go.d.plugin 1
├─649179 /opt/netdata/usr/libexec/netdata/plugins.d/apps.plugin 1
├─649181 /usr/bin/python3 /opt/netdata/usr/libexec/netdata/plugins.d/python.d.plugin 1
├─649182 /opt/netdata/usr/libexec/netdata/plugins.d/nfacct.plugin 1
└─649187 /opt/netdata/usr/libexec/netdata/plugins.d/debugfs.plugin 1
cloudlinux 7.9 dedicated server