Issue:
After reboot, Netdata is unable to find a chart and returns a “Chart not found” error.
Description:
After the system is rebooted, Netdata returns an error indicating that a chart cannot be found. When an HTTP request is sent to retrieve the data of a chart, Netdata returns a JSONDecoderError due to the chart not being found. The problem persists even after the system is restarted multiple times.
Additional information:
Operating System: Debian GNU/Linux 10 (buster)
Netdata version: v1.31.0-68-g2e88104dd
Hardware specification: x86_64, CPU op-mode(s): 32-bit, 64-bit, RAM: 7.6 GiB
Expected outcome:
I would like to resolve the issue so that Netdata can retrieve chart data after the system reboots.
Output details of journalctl -u netdata
: Started Real time performance monitoring.
: CONFIG: cannot load cloud config '/lib/netdata/cloud.d/cloud.conf'. Running with internal defaults.
: 2023-04-18 14:00:06: netdata INFO : MAIN : CONFIG: cannot load cloud config '/lib/netdata/cloud.d/cloud.conf'. Running with internal defaults
: TIMEZONE: using the contents of /etc/timezone: 'Asia/Tokyo
'
: TIMEZONE: fixed as 'Asia/Tokyo'
: 2023-04-18 14:00:06: netdata INFO : MAIN : TIMEZONE: using the contents of /etc/timezone: 'Asia/Tokyo
: '
: 2023-04-18 14:00:06: netdata INFO : MAIN : TIMEZONE: fixed as 'Asia/Tokyo'
: SIGNAL: Not enabling reaper
: 2023-04-18 14:00:06: netdata INFO : MAIN : SIGNAL: Not enabling reaper
:Stopping Real time performance monitoring...
:netdata.service: Succeeded.
:Stopped Real time performance monitoring.
Output details of netdata -W buildinfo
Version: netdata v1.31.0-68-g2e88104dd
Configure options: '--prefix=/opt/scorer' '--disable-cloud' '--with-user=netdata' '--sysconfdir=/opt/scorer/etc' '--localstatedir=/opt/scorer' '--with-zlib' '--with-math' '--with-jemalloc=/opt/scorer' '--enable-https' '--enable-plugin-nfacct' 'CFLAGS=-I/opt/scorer/include -ftree-vectorize'
Features:
dbengine: NO
Native HTTPS: YES
Netdata Cloud: NO (by user request)
ACLK Next Generation: NO
ACLK Legacy: NO
TLS Host Verification: YES
Libraries:
jemalloc: YES
JSON-C: NO
libcap: NO
libcrypto: YES
libm: YES
LWS: YES shared-lib
mosquitto: YES
tcalloc: NO
zlib: YES
Plugins:
apps: YES
cgroup Network Tracking: YES
CUPS: NO
EBPF: NO
IPMI: NO
NFACCT: YES
perf: YES
slabinfo: YES
Xen: NO
Xen VBD Error Tracking: NO
Exporters:
AWS Kinesis: NO
GCP PubSub: NO
MongoDB: NO
Prometheus Remote Write: NO
I would appreciate any suggestions or solutions to this issue. Thank you in advance for your help!