Alert notifications when checks already disabled

Hello Team,

We are receiving alert notifications even when we have already disabled them. For example, when we apply OS updates on the servers, with Netdata checks disabled, we receive Postgres service down alert notification.

{
“all”: true,
“type”: “DISABLE”,
“silencers”:
}

Using Netdata v2.5.4

Regards,

Richard Barrantes
DEV-DBA

@Richard_Barrantes : Do you have Netdata parents on your setup? I believe you are using the Agent API to disable health but this does it only on the specific agent and if alerts are being triggered by a Netdata Parent agent, this will not take effect.

We will expose APIs from Netdata Cloud (soon) for you to be able to control these programmatically.

Regards,
Satya

Hello @sashwathn

Yes, we are using AgenAPI. We will wait for you to release the Netdata Cloud APIs so that this can be managed properly. Thanks for your help.

Regards,

Richards Barrantes
DEV-DBA