Missing statistics like 'users'


At this moment I’m monitoring six servers with Netdata.cloud. On two of them, I’m missing important sections, like ‘Users’.

Relevant docs you followed/actions you took to solve the issue

I’ve read the documentation on Collectors configuration reference | Learn Netdata. I followed thre instructions and checked netdata.conf and enable the required collectors. However, my netdata.conf doesn’t contain a section about plugins. It’s a very short file, only listing ‘run as user’, ‘page cache size’, ‘dbengine multihost disk space’ and ‘hostname’.

There is no go.d.conf file present.

I’ve updated packages and rebooted the server.

Environment/Browser/Agent’s version etc

Version: netdata v1.39.0-97-nightly
Ubuntu 20.04 (LTS) x64

What I expected to happen

On other servers, which are set up in nearly identically, I do have the section ‘Users’. And if memory serves me correct, there was a ‘Users’ section for this node before.

Thanks in advance for any assistance provided. It’s very much appreciated.

Output of netdata -W buildinfo

Version: netdata v1.39.0-97-nightly
Configure options:  '--build=x86_64-linux-gnu' '--includedir=${prefix}/include' '--mandir=${prefix}/share/man' '--infodir=${prefix}/share/info' '--disable-silent-rules' '--libdir=${prefix}/lib/x86_64-linux-gnu' '--libexecdir=${prefix}/lib/x86_64-linux-gnu' '--disable-maintainer-mode' '--prefix=/usr' '--sysconfdir=/etc' '--localstatedir=/var' '--libdir=/usr/lib' '--libexecdir=/usr/libexec' '--with-user=netdata' '--with-math' '--with-zlib' '--with-webdir=/var/lib/netdata/www' '--disable-dependency-tracking' 'build_alias=x86_64-linux-gnu' 'CFLAGS=-g -O2 -fdebug-prefix-map=/usr/src/netdata=. -fstack-protector-strong -Wformat -Werror=format-security' 'LDFLAGS=-Wl,-Bsymbolic-functions -Wl,-z,relro' 'CPPFLAGS=-Wdate-time -D_FORTIFY_SOURCE=2' 'CXXFLAGS=-g -O2 -fdebug-prefix-map=/usr/src/netdata=. -fstack-protector-strong -Wformat -Werror=format-security'
Install type: binpkg-deb
    Binary architecture: x86_64
    Packaging distro:  
    dbengine:                   YES
    Native HTTPS:               YES
    Netdata Cloud:              YES 
    ACLK:                       YES
    TLS Host Verification:      YES
    Machine Learning:           YES
    Stream Compression:         YES
    HTTPD (h2o):                YES
    protobuf:                YES (system)
    jemalloc:                NO
    JSON-C:                  YES
    libcap:                  NO
    libcrypto:               YES
    libm:                    YES
    tcalloc:                 NO
    zlib:                    YES
    apps:                    YES
    cgroup Network Tracking: YES
    CUPS:                    YES
    debugfs:                 YES
    EBPF:                    YES
    IPMI:                    YES
    NFACCT:                  YES
    perf:                    YES
    slabinfo:                YES
    Xen:                     NO
    Xen VBD Error Tracking:  NO
    AWS Kinesis:             NO
    GCP PubSub:              NO
    MongoDB:                 NO
    Prometheus Remote Write: YES
Debug/Developer Features:
    Trace Allocations:       NO

Hi, @RickHeijster. Check dpkg -l | grep netdata - if netdata-plugins-apps is missing do this.

Hi @ilyam8 ,

Thank you so much! The solution provided in your link solved my issue.