Can you share the logs?
Check Troubleshooting section, it is the same process for all go collectors:
- switch to
netdata
user - run the plugin in the debug mode
cd usr/libexec/netdata/plugins.d
sudo su -s /bin/bash netdata
# wmi collector
./go.d.plugin -d -m wmi
# vsphere collector
./go.d.plugin -d -m vsphere
If the debug output is not clear for you, post it here and I will try to find the problem.