Problem/Question My Netdata Cloud has about 60 servers flickering between an “Unknown Error” state and having no issue. Clicking run correlations doesn’t show you anything specific. Logging into the servers and checking the logs in /var/log/netdata, specifically “error.log” is empty. Literally nothi…

Hi @Mbrantley , Thank you for posting the problem. Sorry for the delayed response from our side. Is the problem reported still occurring? Kind regards, Christos

Unfortunately I cannot reproduce this issue. It would help if you could use the browser developer tools to see there are any API calls that have failed or what the error returned is. Alternatively, feel free to drop me a message on our Discord server so that we can look into this faster.

Also, have you tried restarting any of the agents?

Thank you for your help and support @Mbrantley ! After the discussion on discord, we have narrowed this down and it looks like there is a 404 error returned from the agent when the cloud tries to connect to fetch the chart data to show. We’ll check this further from both the cloud and the agent side…

Netdata Cloud "Unknown Error"

Help

Mbrantley July 14, 2021, 3:53pm 3

No worries, it’s not like I’m paying for anything.

It’s still happening, right now I have many many unknown errors. The exact number changes constantly.

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Netdata Cloud "Unknown Error"

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