Netdata Community

Cloud service outage?

90% of my agents suddenly have an Unreachable status and yet I can load their local dashboards just fine from the ‘visited nodes’ links.
Tried with Chrome and Edge Chromium latest versions… :smiley:

Hi @Luis_Johnstone,

Are the agents still appearing as unreachable?
This is a known issue, that we are working on fixing permanently. It has nothing to do with the browser or its version. :grin:

Finally, feel free to report any issues or bugs that you may come across with, at the Netdata Cloud repo.

Thank you for using Netdata Cloud!

@harris
More have started appearing but not all. Moreover, I can see a large gap in my historical data. Take for example a test cluster I have where data goes back to 21/11/2020:

All nodes were unavailable so that’s a 50% improvement but I’m also seeing missing data on some nodes. For example a different host has data going back to 21/11/2020 but one chart is missing data from that period; and I know it had the data because I have been checking it every day:

If you want adaption of this great product then stuff like this just needs to work.
I’ll cross-post on the issue tracker that you linked to as well :slight_smile: