using the app.netdata.cloud shows my nodes as unreachable when they were working fine in the past.
I have tried to remove the nodes and re-add them without success.
I have also tried to delete the war room and re-add the nodes again without success.
In both cases since the node name was already used in the past I had to add the parameter “-id=$(uuidgen)” in the claim commands.
On the web I am seeing the error:
"Agent needs update
Please update your agent to the version 1.26 to use the new Cloud Overview!"
but my agents are updated and have the version :
"Your netdata version:
as reported when I connect to them directly to port 19999
So it seems to me that my local installation is working fine but the Cloud Netdata is not.
The same behavior is happening even when firewall is down.
This is what I see in the error.log :
2021-05-23 23:02:18: netdata INFO : ACLK_Main : Attempting to establish the agent cloud link 2021-05-23 23:02:18: netdata INFO : ACLK_Main : Retrieving challenge from cloud: app.netdata.cloud 443 /api/v1/auth/node/ec7dd3cb-457b-408f-b632-78b5c26f409f/challenge 2021-05-23 23:02:18: netdata INFO : ACLK_Main : aclk_send_https_request GET 2021-05-23 23:02:18: netdata ERROR : ACLK_Main : Challenge failed: (errno 99, Cannot assign requested address) 2021-05-23 23:02:18: netdata INFO : ACLK_Main : Retrying to establish the ACLK connection in 594.769 seconds
I am having the same problem using both latest versions of Firefox 88.0.1 and Chrome 90.0.4430.212 browsers under fully updated Windows 10
EDIT: My agents are installed in the nodes that I would like to monitor which are Linux CentOS Linux release 8.3.2011 fully updated.
I was expecting to be able to see statistics and node reports directly from Netdata Cloud.
Any ideas what I should do to make them back available??