Hi there,
I’m new on NetData and I can not find a solution for my problem, I’m installing on CentOS 7.9, I had installed with the automatic script, when I grep the version says CUSTOM, and keep not connecting to the cloud, when I tried re install I got this error:
— Checking for existing installations of Netdata… —
And I don’t know how to make things working.
Looking forward to any kind help.
My best regards,
Leandro
Hello @Leandro_Aguiar and welcome into our community,
Could you share your netdata -W buildinfo ?
Tasos.
Hey Tasos,
Many thanks,
Leandro
It’s a valid question don’t worry, there are two ways to interact with netdata via command line. The netdata daemon and the netdata cli.
Both of them are under:
/usr/sbin/{netdata, netdatacli} (for native builds, compiled from source installations)
In the first case you can just execute the command user@host $ netdata -W buildinfo (because these executables 99% of the cases are exported in your $PATH)
In the second case, if you have not export this path (opt/netdata/bin/), navigate yourself inside the repo and run the same command there.
To understand in which situation you are try the which | whereis netdata commands
Tasos_Katsoulas:
$ netdata -W buildinfo
Many thanks!
Version: netdata v1.34.1
Configure options: '--build=x86_64-redhat-linux-gnu' '--host=x86_64-redhat-linux-gnu' '--program-prefix=' '--disable-dependency-tracking' '--prefix=/usr' '--exec-prefix=/usr' '--bindir=/usr/bin' '--sbindir=/usr/sbin' '--sysconfdir=/etc' '--datadir=/usr/share' '--includedir=/usr/include' '--libdir=/usr/lib64' '--libexecdir=/usr/libexec' '--localstatedir=/var' '--sharedstatedir=/var/lib' '--mandir=/usr/share/man' '--infodir=/usr/share/info' '--enable-plugin-freeipmi' '--with-bundled-protobuf' '--with-zlib' '--with-math' '--with-user=netdata' 'build_alias=x86_64-redhat-linux-gnu' 'host_alias=x86_64-redhat-linux-gnu' 'CFLAGS=-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector-strong --param=ssp-buffer-size=4 -grecord-gcc-switches -specs=/usr/lib/rpm/redhat/redhat-hardened-cc1 -m64 -mtune=generic' 'LDFLAGS=-Wl,-z,relro -specs=/usr/lib/rpm/redhat/redhat-hardened-ld' 'CXXFLAGS=-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector-strong --param=ssp-buffer-size=4 -grecord-gcc-switches -specs=/usr/lib/rpm/redhat/redhat-hardened-cc1 -m64 -mtune=generic' 'PKG_CONFIG_PATH=:/usr/lib64/pkgconfig:/usr/share/pkgconfig'
Install type: custom
Features:
dbengine: YES
Native HTTPS: YES
Netdata Cloud: YES
ACLK Next Generation: YES
ACLK-NG New Cloud Protocol: YES
ACLK Legacy: NO
TLS Host Verification: YES
Machine Learning: YES
Stream Compression: NO
Libraries:
protobuf: YES (bundled)
jemalloc: NO
JSON-C: YES
libcap: YES
libcrypto: YES
libm: YES
tcalloc: NO
zlib: YES
Plugins:
apps: YES
cgroup Network Tracking: YES
CUPS: NO
EBPF: NO
IPMI: YES
NFACCT: NO
perf: YES
slabinfo: YES
Xen: NO
Xen VBD Error Tracking: NO
Exporters:
AWS Kinesis: NO
GCP PubSub: NO
MongoDB: NO
Prometheus Remote Write: YES
Thank you and sorry for the delay. Can we double down on which automatic script you used to install netdata? please reference any docs/blogs you found and the instructions you followed.
Please follow netdata/REINSTALL.md at master · netdata/netdata · GitHub this section to perform a clean reinstall. This info is not yet in our docs (learn.netdata.cloud) but it will guide you to overcome your issue.
Good morning Tasos!
Looking forward to your kindly reply.
Did you tried it with sudo (with a sudoer user)? I see that the uninstaller is failing due to: permissions not granted.
I’m as root on the server and I had tried now with:https://my-netdata.io/kickstart.sh && sh /tmp/netdata-kickstart.sh --reinstall-clean
and getting the same error.
Ok let’s split the processes, run the Uninstall Netdata | Learn Netdata on it’s own and let me know if everything went smoothly.
If no error presented and the commands:
$ rpm -qa | grep netdata$whereis netdata
return nothing
proceed with our kickstart installer Install Netdata with kickstart.sh | Learn Netdata
where I can grab the NETDATA_PREFIX value?
This question is like the chicken with the egg problem NETDATA_PREFIX/etc/netdata/.environment. Try$ cat /etc/netdata/.environment
cat: /etc/netdata/.environment: No such file or directory
netdata]# dir
Ok let’s double down on where is your config directory. Use:
curl -sq "http://localhost:19999/netdata.conf" | grep -m1 "config directory"
Navigate in this directory and use dir -a or ls -la
. .bash_history.cpanel_ticket.94386976 cpanel3-skel netdata-uninstaller.sh.1
here is the output
Wait a second, this output makes no sense.
This curl -sq "http://localhost:19999/netdata.conf" | grep -m1 "config directory" command will print you something like this
# config directory = /etc/netdata
And I suggested you to navigate under this directory /etc/netdata or w/e it prints you and run dir -a or ls -la
Is it still your output (after you double check the above)?
the out is this:
[root@xxxxxx ~]# curl -sq “http://localhost:19999/netdata.conf ” | grep -m1 “config directory”
[root@xxxxxx ~]# dir /etc/netdata
. This info is under the file