I would like to silence alert notifications when entering a maintenance window, so I tried using Notification Silencing Rules.
After turning the silencing rule off, I expected to receive notifications for the still-active alerts on the node, but during testing, this did not happen. It seems that the alert needs to be cleared and triggered again in order to receive the notification.
Do you know if this is the expected behavior, or could there be a bug or issue causing this?
Thank you in advance.
Hi @Richard_Barrantes,
Notifications are dispatched at the time alerts are triggered, if any silence rule is active it will suppress the notification and, unless another status change for the specific alerts happen, no notification will be dispatched.
Hello @car12o ,
Do you know if this changed with the new version? Will a notification be sent after a silencing rule is turned off if an alert gets triggered while the silencing rule is active?
Regards
Hello @Richard_Barrantes,
No, this has not changed with the new version.
Nevertheless, I have good news, we are currently implementing a repeat mechanism for notifications on Cloud. This means users will be able to set a time for notifications to be repeated if alerts are still active (warning or critical).
Silencing rules will be re-evaluated on every repeat, that means if a notification was blocked by a silencing rule but on the next repeat the rule is not active anymore, a notification will be dispatched.
I hope this new feature covers your needs.