I have followed the steps you described above and the agent is installed with no problem, BUT unfortunately it is not claimed by the cloud instance. Are there any extra steps to be done locally on the agent.
I can see the empty local dashboard but when i try to sign in via email link the email never comes.
When I try to connect a newly installed node to the cloud I get the following message
Something went wrong
Request failed with error: SSL peer certificate or SSH remote key was not OK the node works locally and though the local node PCNAME:19999 i can acces the other nodes in the cloud instance
Could you please confirm whether the file claim.conf is located in C:\Program Files\Netdata\etc\netdata?
I have a few additional questions:
When you restart the Netdata service, do the same errors persist? I recall that we had an installer issue requiring users to restart the service, but that has already been addressed.
What version of Netdata is displayed in your Control Panel?
I confirm that claim.conf is in place att Netdata\etc\netadata
I cannot see the nodes in the cloud dashboard. I have used the current nightly every time from the script provides in the ADD nodes section (windows).
last succesfull installation and claim with the windows verions after approx 30 retries was with v1.99.0-347-nightly
One of the nodes was claimed and shows as unseen now
I don not know how to restart the netdata service on the windows version
When i check the API tokens issued on the nodes I see a number o tokens equal to the reties I have made to claim the node.
I tried to install a node with the latest v1.99.0-367-nightly but the problem in claiming remains