Data looks great in war rooms, however email and Slack alerts contain a link which returns:
Sorry we cannot find your Agent in the Netdata Cloud visited nodes. To continue please claim your node in the Netdata Cloud
Not able to find this error message with forum search or web search.
Following the troubleshooting steps:
- cloud-enabled is true
- cloud-available is true
- No cloudy errors during runtime in Netdata error.log
- No ACLK errors in grep’d error.log
- agent-claimed is true
- aclk-available is true
The environment is a VPS (kvm) without Docker or k8s, running Ubuntu 20.04. Email received in Gmail web app and link clicked with Firefox latest stable. Slack app is latest stable. Links in alerts for other nodes work as expected. If unauthenticated, or authenticated with Netdata Cloud in another tab, same result.
Please can you advise next troubleshooting steps? Thanks