Hi , first time user. Set up Netdata earlier on Ubuntu 18.04.5 LTS, went to :19999 in the browser and had timeout message so can’t access the dashboard.
xx.xx.xx.xx took too long to respond.
Reran the one line installation, shows running the latest version. Checked firewall and also set explicit access to port 19999, ran the below for reference
sudo ss -ntlp | grep netdata
LISTEN 0 128 127.0.0.1:8125 0.0.0.0:* users:((“netdata”,pid=2670,fd=43))
LISTEN 0 128 0.0.0.0:19999 0.0.0.0:* users:((“netdata”,pid=2670,fd=4))
LISTEN 0 128 [::1]:8125 [::]:* users:((“netdata”,pid=2670,fd=49))
LISTEN 0 128 [::]:19999 [::]:* users:((“netdata”,pid=2670,fd=5))
Excuse me if I’m missing something obvious here, could you give me a steer towards what to look at next to rectify - searching didn’t provide anything obvious, is there something specific to look for in the error log?