Netdata Community

Space Invite not working

Problem/Question

The users I am trying to invite to my Space have existing Spaces associated with their emails, and when they try to sign in, they are signed into their Space and are not granted access to my Space, and the “invite” I can see in my admin panel just sits unclaimed.

Environment/Browser

Chrome

What I expected to happen

For them to be invited to my Space, and still have access to their Space.

They just kept clicking the link until it worked. I suppose I don’t need assistance anymore.

1 Like

Hey @Mbrantley thank you for your report. We tried to reproduce the issue, but no luck. Maybe there was a hiccup and the /join-space request could not be completed successfully at that time.

However, we’ve identified a problematic flow that affects the user experience and makes it unclear for users wether they’ve joined a new space successfully. The team will work on a fix for it. In the meantime, if you still experience this issue please don’t hesitate to reply to this ticket and we’ll help asap. Thanks! :slight_smile: