I can see other posts in the forum about this issue, but considering I didn’t actually see a fix for this issue and the support email is unmonitored, I guess making a new post is my only option.
I have created a new account using my gmail account, my other co-workers have done the same and was able to get this working, but I was not able to.
Essentially, i got the email to join the space our company uses. When i clicked the invite, i completed the setup and created my own space (as the prompts say to).
Then i went back to the email and clicked join again.
Even though it says that I have successfully joined the workspace, nothing actually shows up and on the other end, the user inviting us says that I have not accepted the invite when i have multiple times. It only shows my space that i created initially.
I have tried giving it a few hours, I keep trying to click the link and it’s always the same result. None of my other co-workers are experiencing this issue (we are all signed up with gmail accounts) and it is hindering my ability to monitor one of our customer’s environments.
Can I please get some assistance on fixing this matter?