i’m unable to add node to netdata cloud using almalinux 8. i use installation script from app.netdata.cloud itself
wget -O /tmp/netdata-kickstart.sh https://get.netdata.cloud/kickstart.sh && sh /tmp/netdata-kickstart.sh --nightly-channel --claim-token xxx --claim-rooms xxx --claim-url https://app.netdata.cloud
it is fail and display error as below
[/tmp/netdata-kickstart-1IUDiDiQWc]# mv -f /opt/netdata/etc/netdata/claim.conf.tmp /opt/netdata/etc/netdata/claim.conf
OK
[/tmp/netdata-kickstart-1IUDiDiQWc]# /opt/netdata/bin/netdatacli reload-claiming-state
Netdata Agent is not claimed to Netdata Cloud: Request failed with error: Problem with the SSL CA cert (path? access rights?)
i think there is a similar problem but in ubuntu. i have no problem using almalinux 9, so i guess is it an OS specific problem?
some background information
./netdata -W buildinfo
/opt/netdata/usr/libexec/netdata/plugins.d/system-info.sh: line 224: warning: setlocale: LC_NUMERIC: cannot change locale (id_ID.UTF-8)
Packaging:
Netdata Version ____________________________________________ : v1.99.0-267-g634617a74
Installation Type __________________________________________ : kickstart-static
Package Architecture _______________________________________ : x86_64
Package Distro _____________________________________________ : unknown
Configure Options __________________________________________ : dummy-configure-command
Default Directories:
User Configurations ________________________________________ : /opt/netdata/etc/netdata
Stock Configurations _______________________________________ : /opt/netdata/usr/lib/netdata/conf.d
Ephemeral Databases (metrics data, metadata) _______________ : /opt/netdata/var/cache/netdata
Permanent Databases ________________________________________ : /opt/netdata/var/lib/netdata
Plugins ____________________________________________________ : /opt/netdata/usr/libexec/netdata/plugins.d
Static Web Files ___________________________________________ : /opt/netdata/usr/share/netdata/web
Log Files __________________________________________________ : /opt/netdata/var/log/netdata
Lock Files _________________________________________________ : /opt/netdata/var/lib/netdata/lock
Home _______________________________________________________ : /opt/netdata/var/lib/netdata
Operating System:
Kernel _____________________________________________________ : Linux
Kernel Version _____________________________________________ : 4.18.0-348.2.1.el8_5.x86_64
Operating System ___________________________________________ : AlmaLinux
Operating System ID ________________________________________ : almalinux
Operating System ID Like ___________________________________ : rhel centos fedora
Operating System Version ___________________________________ : 8.10 (Cerulean Leopard)
Operating System Version ID ________________________________ : none
Detection __________________________________________________ : /etc/os-release
./netdatacli aclk-state
ACLK Available: Yes
ACLK Version: 2
Protocols Supported: Protobuf
Protocol Used: Protobuf
MQTT Version: 5
Claimed: No
Online: No
Reconnect count: 0
Banned By Cloud: No