Upgrade Error

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1

Hello,

Getting below for upgrade:

…
Connecting to my-netdata.io (my-netdata.io)|104.21.13.159|:443… connected.
HTTP request sent, awaiting response… 200 OK
Length: unspecified [application/octet-stream]
Saving to: ‘/tmp/netdata-kickstart.sh’

/tmp/netdata-kickstart.sh [ <=> ] 61.94K --.-KB/s in 0.002s

2022-04-29 20:21:35 (39.5 MB/s) - ‘/tmp/netdata-kickstart.sh’ saved [63429]

— Checking for existing installations of Netdata… —
WARNING Found an existing netdata install at /, but could not determine the install type.

WARNING Usually this means you installed Netdata through your distribution’s regular package repositories or some other unsupported method.

The following non-fatal warnings or errors were encountered:

  • Found an existing netdata install at /, but could not determine the install type.
  • Usually this means you installed Netdata through your distribution’s regular package repositories or some other unsupported method.

ABORTED We do not support trying to update or claim installations when we cannot determine the install type. You will need to uninstall the existing install using the same method you used to install it to proceed.

Any idea on how to upgrade?

2

Hello @hellreturn

Could you provide us with some more information?

Verify your current build info netdata -W buildinfo.

3

Hello,

Issue still persist:

 netdata -W buildinfo
Version: netdata v1.34.0-67-nightly
Configure options:  '--prefix=/usr' '--sysconfdir=/etc' '--localstatedir=/var' '--libexecdir=/usr/libexec' '--libdir=/usr/lib' '--with-zlib' '--with-math' '--with-user=netdata' '--with-bundled-protobuf' 'CFLAGS=-O2' 'LDFLAGS='
Install type: unknown
Features:
    dbengine:                   YES
    Native HTTPS:               YES
    Netdata Cloud:              YES
    ACLK Next Generation:       YES
    ACLK-NG New Cloud Protocol: YES
    ACLK Legacy:                NO
    TLS Host Verification:      YES
    Machine Learning:           YES
    Stream Compression:         NO
Libraries:
    protobuf:                YES (bundled)
    jemalloc:                NO
    JSON-C:                  YES
    libcap:                  NO
    libcrypto:               YES
    libm:                    YES
    tcalloc:                 NO
    zlib:                    YES
Plugins:
    apps:                    YES
    cgroup Network Tracking: YES
    CUPS:                    NO
    EBPF:                    YES
    IPMI:                    NO
    NFACCT:                  NO
    perf:                    YES
    slabinfo:                YES
    Xen:                     NO
    Xen VBD Error Tracking:  NO
Exporters:
    AWS Kinesis:             NO
    GCP PubSub:              NO
    MongoDB:                 NO
    Prometheus Remote Write: NO
4

Please consider running kickstart script with the --reinstall-clean option. This won’t affect your current configuration under /etc/netdata but just in case perform a backup (on this folder) if you had made any changes in the configuration of your Netdata deployment.